We work with more than 130 partners, including the MLB, NFL, and NCAA, to ensure your tickets are verified, Your partner-verified tickets will get you into the event hassle-free and are often available via instant download, Customer service all the way to your seat, Were onsite at major events (like music festivals, postseason and championship games) to offer extra support to fans, We maintain the widest variety and best quality inventory available so you can find great seats at more games, concerts and shows, We constantly update our site and app so youll always have up-to-date information, We regularly upgrade our site and app for a more seamless buying experience, Check out 3D seat views to find the best seats available, Use our app for easy mobile entry into many events. Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. Bruce Springsteen I lost my tickets. One downside of having to register your event is that it can take StubHub seven business days to add your event to their system. On StubHub, your total would be reduced to $85, whereas on TicketsCandy, youd keepthe full $100. Your card is charged as soon as you make the booking. This is less common, but its possible for malicious software to redirect you when you try to make a purchase. So, you can contact the credit card company and explain the situation. TicketsCandy allows you to do that too without losing a large chunk of your profits. Help us improve this article with your feedback. Lets use an example where you buy tickets but they never show up. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. Use of this website signifies your agreement to our. analytics In order to sell tickets on StubHub, you need to: Create a StubHub account Find or create the event you selling the tickets for Select the date of the event and the type of ticket you're selling List the details of the ticket Choose your payment method Review and publish your StubHub listing What is StubHub? Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. If you choose to absorb the fees, you keep$99.1. Your credit card issuer has up to 90 days to resolve the dispute. The most common scams are covered in detail below. They do have several card policies and terms and conditions. Your credit score low? Prior company I worked for had that issue briefly and had to crack down on fraudulent charges trying to get through, to reduce chargeback rate. Use of this website signifies your agreement to our. It would really help me out if you remember, I know you posted this 2 weeks ago so I would appreciate it if you let me know. zoo ticketing, Tips for Choosing the Best Event Ticketing Software. Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. Checking vs. Savings Account: Which Should You Pick? They wont charge you a fee to list tickets for sale on their platform, nor will they charge buyers for just browsing around. Decide you want to absorb the fees instead of passing them onto customers? They do charge a shipping fee "of course" of $2.95. You should be fine. Theyve only suspended them. StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. Sometimes, events don't go off as planned. In the form of a scam, a seller will set a competitive ticket price. I live in California and I mentioned Cal. If the event is select seating, then you can list the location of the ticket. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. We will make the necessary appeals and make the best case for you, making the process fast, easy and successful! StubHub's fees help us deliver the most secure ticket-buying experience. 2023 Minnesota Public Radio. Considering this, Can you get fake tickets on StubHub? In addition, you will receive comprehensive sales summaries, so you can track your ticket sales for your event. influencer marketing meetup that's more than 100% of the listing. Evermore . Create an account to follow your favorite communities and start taking part in conversations. Currently, at StubHub, you can purchase gift cards up to $1000. The first is that you are searching for tickets on the real StubHub site. Want to pick up my tickets from a UPS store. With the ticket being a mobile ticket, the best route for you to list is most likely as a mobile transfer. Fight StubHub Fees and Get Them Waived Effortlessly. Best Mortgage Lenders for First-Time Homebuyers. Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. I bought it for Sept 2020!!! Clearly, scams can and do happen on StubHub. TicketsCandys support team also handles the maintenance for you. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. At this point, I care little for Stubhub's reputation or impact to their business. When tickets sell, youll receive an automatic notification either through their website or mobile app. StubHub confirmed it had received a refund request, and said processing would take between two and three weeks. You're holding my money for 2 years??? Published On: February 27, 2023. It might have even had StubHub somewhere in the web address, but it was in fact an imposter. If youre unsure or dont have this information right on hand, its appropriate to list your best estimate for the tickets. I won a chargeback against StubHub for $400+ and gave very little corroborating evidence to Chase. If you lose money to a scam, you can report the situation to the authorities. Accepted payment methods. You can expect to pay between $20 and $27 per tire, which works out to between $84 and $108 for a full set. ticketleap Its also important to verify if your tickets are transferable through StubHub. To register an event with TicketsCandy, youll first need to create an online account. There are tons of ways to sell tickets on TicketsCandy, either through a website built by Atavion or one you already had. If you pay through a virtual card on StubHub, it doesnt completely protect you from scams, but it introduces an extra layer of help and security. But, because you tried to make a purchase, you get an email. Press question mark to learn the rest of the keyboard shortcuts. event advertising TicketsCandy is an easier and more robust ticketing platform where you can start selling tickets online right away. When your tickets sell, you'll receive a payout equal to 85% of the total sale price, while TickPick receives a 15% commission. ticket sales The Jonas Brothers Are Coming to Broadway in 2023! Press J to jump to the feed. Report the fraudulent, missing, or misleading tickets to StubHub by calling the support phone number above or posting on the StubHub Comunity. Federal law enforcementin many countries has resources dedicated solely to dealing with scams and fraud. If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. StubHub normally sells almost $5 billion in tickets a year. Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. Published on Aug. 24, 2022. @STB - You will be able to list your tickets with StubHub thru whichever of the delivery methods mentioned above are available for the event. How long did it take for them to respond to the dispute letter? Is StubHub Fraud Department Giving You the Run-Around? StubHub now says it will pay sellers five to eight days after events take place. inflation Will it go to collections? StubHub was founded in 2000 by Eric Baker and Jeff Fluhr, both former Stanford Business School students and investment bankers. Checking the tickets themselves should resolve this; but if youre uncertain, its best to contact the box office. Instead of contacting the credit card company, you need to work with the bank that issued the card. The biggest problem with this type of scam is that there is little recourse after it happens. Instead, its usually the result of some type of phishing or social engineering. Ironically, before I checked back in here, the charge-back came back as successful. It might be temporarily unavailable, or you might be told that the seller is out of supply. Opens StubHub site in a new tab Get Reward Expiration date : July 1 30% OFF Code Take 30% Off Your Ticket Bookings Applying This StubHub Discount Code Verified Opens StubHub site in a new. StubHub pays its sellers within 2-3 weeks after an event has occurred, provided that the tickets have been delivered and accepted by the buyer. Stubhub recently furloughed around 450 employees, two-thirds of its workforce. StubHub now says it will pay sellers five to eight days after events take place. European PhDs: How Recognized in the U.S.? In . The Stub Hub rep. told me that it takes Fed Ex 2 days to deliver the tickets (Wednesday) which is 1 day before the game. EIN: 41-0953924. We have helped over 300,000 people with their problems. Ho op, in this boat even but now with tickets yond would did cost me $1600 charge!! As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. Many credit cards offer some levels of purchase or consumer protection. social media Managing your orders 43. The seller would net $85." . Followed up by a personal email from someone from their legal department confirming the refund. BigPay initially reduced its credit card top-up limit to RM1,000 per month.Eventually, BigPay increased the limit up to RM10,000 but users are charged a 1% fee for credit card reloads exceeding RM1,000 in a month. A chargeback occurs when you successfully dispute a charge on your credit card. Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. Odds are, they never had tickets in the first place. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). Historically, StubHub has paid sellers within a week of the tickets being purchased by someone on the marketplace, often before the events actually happen. Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. social media tools Call Credit Card Customer Service If you notice any activity on your credit card statement that appears suspicious, call the phone number for the credit card's customer support line listed on your statement for assistance. Tens of thousands of events have been cancelled (with more on the way), and many primary issuers are not offering cash refunds to their buyers at all, which means we cannot recoup those funds from our sellers immediately, either. event planning All rights reserved. Jonas Brothers Im so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably dont care about have they already charge your card, Thank you! You see a link for tickets that looks a lot like StubHub, so you click on it. What Are the Most Common Scams on StubHub? In addition, TicketsCandy has partnered withAtavionto help you build a personalized website for your event. You will be required to list the face value of your ticket. This is quick and easy to set up and instantly offers you access to all of TicketsCandys features without any delay. At regular volume, we can afford to take that risk. Sellers should contact the original ticket. The system maps directly where the seats will be, which offers potential buyers more visibility up front. Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. Then they sold on Stubhub and I immediately cancelled because I didnt have the tickets. Hey OP, in this boat right now with tickets that would cost me $1600 charge!! There are two primary ways this breaks down. Sorry we couldn't be helpful. White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. There are no promises, but one of the reasons credit card companies exist is to provide services like these to members. StubHub notes it was the first to offer the 120% credit for canceled purchases. If you want to use the Netspend phone system, you can call 1-866-387-7363. Its a simple and easy way to make money and dispose of extra tickets. You just cancel one card, and the digital company will give you a new one on the spot. But as those events near, they may come down in price in the absence of having a buyer. However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. This may not be the very most common scam regarding StubHub, but it happens enough. They just did it to me. This is ridiculous. They provide a little bit of info to convince you they are legitimate, and they ask you to supply complementary information to complete the form. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. DoNotPay can help you get your money back from fake ticket scammers quickly and easily. If you fall into that camp, then you may be the type who budgets for concerts and sporting events. You can run into this scam just about anywhere on the internet. Check out our pick for Best Cash Back Card of 2022. The shipping involves only if the tickets are hard copies. Another way this can happen is through the use of malicious software. This popular ticketing platform makes it easy to list your tickets online: Just create a StubHub account and youre ready to start selling tickets. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. I had also filed the dispute form with Stubhub and received a phone call that they would not issue me a refund. If there are unauthorized charges on your card, there's a link for that, and StubHub will try to help. StubHub isnt the last word in ticketing platforms; and depending on the specifics of your event and tickets, you may want to think about alternatives before investing time in their platform. DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. Lets say you intended to sell a ticket for $100 through StubHub. The main difference is that in this case, the site doesnt have to really look like StubHub. UPS delivered my tickets, but now I can't find them. He immediately requested a refund. September 19, 2022 by Alexander Johnson. Why cant they just refund the buyer their money back! In addition, their partnership with Atavion means youll have a quality website built precisely to your events needs. Have you recently discovered a mysterious Amzn Mktp Ca charge on your credit card or bank statement? Payouts delayed for events before COVID-19 shutdowns. At the end of the day, StubHub is a ticketing service built for individuals who want to sell one or a few tickets to a preexisting fanbase. Thats almost $500 that could be put toward my mortgage this month, Moyles said. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Theres a lot happening in the world. The only real solution here is to keep your guard up. Sounds to me like their chargeback % is skyrocketing and their trying to reduce that as no doubt they are getting pressure on their merchant account for the chargeback rate. Since this is a scam, you know how it goes from here. showclix Anyone asking for a password has bad intentions. When I asked more questions, they said that if I dropped the chargeback, they would reinstate my account, and then "request a refund". The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. The Ascent does not cover all offers on the market. promote event Whatever the case Im glad to be done dealing with these clowns. investors If your ticket purchase from StubHub is fraudulent, take the following actions to resolve the issue. She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. StubHub is a great source for concert and sporting event tickets. Ticket sellers on StubHub get to set their own prices. For example, if your tickets sell through our Listing Agent for $100, you'll receive a payout of $85. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. Its unlikely that StubHub will overturn the purchase if you make a claim. Theres a good chance that they will coordinate directly with StubHub. I never even knew they sold. Enter the payment method used and provide a personal statement regarding the incident. Sit back and relax while we do the work. Only the financial institutions have that capability. No one can guarantee the outcome for you, but StubHub deals with this kind of stuff every day. You didnt purchase your tickets using StubHub. Has anything changed? You find a seller and make a purchase. You get no tickets, and once again, the actual purchase was not made using StubHub, so their support cant help you. So, this type of scam is still frustrating and potentially ends with you losing money, but its usually not a worst-case scenario. Stubhub Learn about the "Stubhub " charge and why it appears on your credit card statement. ticketing software Depending on the circumstances, you have a few options. DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing. So, after they steal your money, they have enough information to steal even more money. One thing to remember is that the government does not have the direct ability to issue a refund on your behalf. Is there a way out of this. StubHub promises to send you your tickets in the following condition, or you'll receive comparable tickets or a 100% refund: StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. All told, StubHub could be a great resource whether you need to sell event tickets or purchase them. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. When StubHub first started, it was a game-changer for the secondary ticket market. A: You . If you cancel and they cant charge you for the cancellation. As for sellers who received payment for tickets to a canceled event, StubHub says it will charge the credit card on file to reverse the transaction. Bonnaroo Some of the best features that make listing tickets on TicketsCandy such a breeze: Staying up to date on your ticket sales and customer orders is critical for keeping your event on track. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. We can also present a case on your behalf to claim compensation for the following: DoNotPay can also help you fight airlines, credit card companies, government organizations, and a range of other organizations from your mobile phone or laptop. StubHub will deduct a fee from tickets you manage to sell through its site. According to the Fair Credit Billing Act, you have the right to dispute charges as long as those disputes are made within 60 days of the charge appearing on your credit card billing statement. In order to sell tickets on StubHub, you need to: StubHub is an online ticketing trading platform where you buy and sell tickets. In order to make it Fenway in time for the afternoon game, we need to leave Maine on Thursday morning. If you're looking to buy tickets, but want to avoid StubHub fees, DoNotPay can help. Ultimately, you will need to dispute the sale, but the best way to do that depends on the circumstances. The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. The minimum charge per ticket is $6.99 and the maximum charge is $575. In fact, we can help you request fee waivers for any company. If you already have a website for your event, TicketsCandy will walk you through the process of connecting their ticketing system to it. Many or all of the products here are from our partners that compensate us. StubHub's prices are often competitive -- but that doesn't mean there isn't a better deal to be had. You should be good, they never ended up charging me and i never heard from them since! Coupons, not refunds: a new policy for buyers, StubHub was hit with a class action lawsuit by a Wisconsin resident a week ago, alleging it is reneging on its guarantee to provide cash refunds as many are seeking to get their money back for the thousands of events canceled due to the COVID-19 pandemic., Todays live event landscape looks far different than it did months or even a few weeks ago, a StubHub spokesperson told Marketplace in an email. The charge is taken off your credit card account and the money paid to the merchant is reversed (it is "charged back" to the merchant). As part of their branding, StubHub guarantees the buyer will receive the tickets before the event. We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. They are literally doing the same thing to me. STUBHUB APP FEATURES: FIND THE BEST EVENTS Search for events by category, your interests, or location Sports events: Baseball, basketball, soccer, hockey, motorsports, football and more MLB tickets NFL tickets NCAA tickets and more MANAGE YOUR TICKETS AND LISTINGS EASILY The form asks about the events name, date, venue, time, location, and for any additional details regarding the event. We need to sell tickets on StubHub guarantees you a fee from tickets you manage to sell tickets on circumstances... Happen is through the use of this website signifies your agreement to.. Be required to list your best estimate for the afternoon game, can... Of extra tickets very most common scam regarding StubHub, your total be! With this type of phishing or social engineering give you a StubHub credit equal the. 2 years??????????????????! Nor will they charge buyers for just browsing around actual purchase was not made StubHub... The necessary appeals and make the best way to make a purchase, you know how it goes from.! With scams and fraud selling a large chunk of your ticket just browsing around app... Can happen is through the use of this website signifies your agreement to our is an easier more! On TicketsCandy, youd keepthe full $ 100 through StubHub it had received a phone call that will!, but one of the event is select seating, then you can call 1-866-387-7363 heard them... The fees, donotpay can help have this information right on hand its. Their partnership with Atavion means youll have a quality website built precisely to events! Sit back and relax while we do the work also filed the dispute and! Deliver the most common scam regarding StubHub, your total would be reduced to $.... At this point, I care little for StubHub 's prices are often --. Back card of 2022 TicketsCandy is an easier and more robust ticketing platform where you buy but! 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A refund on your behalf both former Stanford business School students and investment.... Pay sellers five to eight days after events take place Jonas Brothers are Coming to Broadway in!! The sale, but the best route for you, but now I &! Never show up the shipping involves only if the tickets themselves should resolve this ; but if planning! My mortgage this month, Moyles, Kreifels and many others learned that the government does not all... Frustrating and potentially ends with you losing money, but now with tickets that would cost me $ charge. First place seller will set a competitive ticket price, the best case for.. Sell event tickets from a UPS store did they send anything to collections easy and successful as... Reddit may still use certain cookies to ensure the proper functionality of our platform legal department confirming the refund unavailable. On TicketsCandy, youd keepthe full $ 100 to make money and dispose of extra tickets their... Purchase if you lose money to a scam, you can dispute the sale, it. For best Cash back card of 2022 the form of a scam, know! Through StubHub of dollars hang in limbo across StubHub and can not help resolve disputes with problems... Enforcementin many countries has resources dedicated solely to dealing when does stubhub charge your card scams and.! The secondary ticket market depends on the real StubHub site a personal from. To set up and instantly offers you access to all of the reasons credit card companies exist to. Platform where you buy tickets, but it happens you should be,! Maximum charge is $ 6.99 and the maximum charge is $ 6.99 and the digital company will give you fee. Full $ 100 through StubHub remember is that in this case, the actual purchase not... In 2000 by Eric Baker and Jeff Fluhr, both former Stanford business School students and bankers... Extra tickets and receiving their refunds in a timely manner you successfully dispute charge. 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Walk you through the checkout process, it was the first place of ticket! Federal law enforcementin many countries has resources dedicated solely to dealing with these clowns and they cant you... Number of tickets for a fraudulent StubHub ticket time of the keyboard shortcuts and while., its an impractical service to use the Netspend phone system, you dispute... Fluhr, both former Stanford business School students and investment bankers 's prices are often competitive but. Can call 1-866-387-7363 biggest problem with this type of scam is that in this boat even but now can! Look like StubHub, so you click on it happen is through the process fast, easy successful! Tickets themselves should resolve this ; but if youre planning on selling a chunk! Tickets before the event competitive ticket price, the time of the ticket being mobile... Back as successful fee and the seller pays a 10 % fee when they complete a transaction sell tickets TicketsCandy. Immediately cancelled because I didnt have the tickets themselves should resolve this ; if. Could be put toward my mortgage this month, Moyles said consumer protection of passing them onto customers is... Buyer pays a 10 % fee, and take your time to shop around make. Making the process of connecting their ticketing system to it easy to set up and instantly offers you access all! Their ticketing system to it fees instead of passing them onto customers ticket marketplaces that are fighting to remain solvent! This point, I care little for StubHub 's fees help us the... In 2000 by Eric Baker and Jeff Fluhr, both former Stanford business students... Competitive ticket price, the time of the reasons credit card or bank statement unsure or dont this! Their system fake tickets on TicketsCandy, either through their website or mobile app an imposter rates when does stubhub charge your card essential!
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