If you have paid in full, the amount will be issued in the form of FCC. Enrollment required. The credit is to be used by June 30, 2023, either to book another sailing departing by June 30, 2023, or toward payment for another existing booking. Health and wellbeing Related: Curious about Holland Americas newest Rotterdam? This web page or any of the Additional Terms & Conditions below may be withdrawn at any time, in our sole discretion, with or without notice. Furthermore, you grant to us or our affiliates a license to forever use such photographs, film, images, tapings and/or recordings of your likeness, voice and sound, as the case may be, in all media and in all forms, including, without limitation, advertising, promotional materials, publicity, digitized images, social media, broadcasts, videos, films, commercials, merchandise, governmental investigations, and litigation without further compensation or any limitation whatsoever. A Responsible Adult, i.e., a Guest accompanying another Guest who is not competent to contract, will be liable for the Guest they are accompanying. Future cruise credits are issued for the fare paid at the time of cancellation. Entertainment. All Guests must be checked-in and onboard the ship no later than one hour prior to the departure time noted on their Voyage documents or may not be permitted to sail. Again, well leave the fun packing elements to your discretion (after all, you know how you like to vacation), but we have some recommendations about what to bring and how to bring them. Local regulations at the time of disembarkation will dictate if you are able to travel home as you had originally planned. For questions about whether our Voyage experience is right for you, please contact our Shoreside Sailor Services by clicking here or if in the US or Canada calling 1-954-488-2955 and if in the UK +44-20-3003-4914. Find the right card for you. You must get, and cover, all the appropriate tests and medical clearances if your home country requires you to do so prior to flying home. Cancellations are considered received as of 11:59 pm Eastern time, on the date you contact the cruise line. Yes, I want to receive emails from Virgin Voyages. In limited situations where Guest would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we reserve the right to refuse permission to participate in all or part of the Voyage. Rather than cancel, booked passengers on departures through May 31, 2022, can instead choose to change their sailing date at no cost if it's done at least 15 days prior to the embarkation date. Head over to our Sailor App to sign the acknowledge form. Executives hint at an answer. On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. Enrollment required. We also deploy body cameras on our Security Team members. We will look after you if you test positive for COVID on board. Each Guest shall be liable to and reimburse Virgin Voyages for all damage to the vessel and its furnishings, equipment and property caused by any willful or negligent act or omission by a Guest. Beyond that, it becomes non-refundable. A detailed breakdown of everything were doing to keep our Sailors and Crew healthy and safe as we hit the high seas. Our ships are unable to offer specialized medical care, treatment, or equipment. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. If this determination is made by Virgin Voyages as to any Guest in mid-Voyage, such Guest may be left at any port or place the vessel calls without any liability to Virgin Voyages. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Related: Does MSCs latest vessel really cater to Americans? Always check with your cruise line or travel agent before making a decision. For sailings departing through Sept. 30, 2022, travelers can cancel at least 60 days from their sailing date for reimbursement. Guests underThe Package Travel and Linked Travel Arrangements Regulations 2018. We have taken enhanced health and safety measures to prevent a COVID-19 outbreak. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements beginning 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. You must notify Carnival of a positive result or exposure within 24 hours of receiving it. Reservations may be booked directly by travel agents or tour operators using our FirstMates.com website. Virgin Voyages is not responsible for any representations or conduct of your travel agent, including, but not limited to, failure to remit your deposit or other funds to Virgin Voyages, for which you shall at all times be liable to Virgin Voyages, or any failure to remit a refund from Virgin Voyages to you. Get expert advice, insider tips and more. You can do so on the, Dinner reservations at our eateries are available for booking, Shore Things are open and available for booking as well, Redemption Spa and Thermal Suite services, Lunch and breakfast reservations at our eateries, We will deny boarding to any Sailor whose response is yes" at boarding to any COVID related questions. Cost includes $12.95 plus applicable local sales tax. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. COVID-19-related requirements to keep our Sailors and Crew well. Virgin Voyages strongly recommends that Guests and their travel professionals obtain and consider such information when making travel decisions. Plus Ups are excluded. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. While our standard booking policies provide options and flexibility should plans change, from time to time we may activate a specifically branded Flexible Booking Policies offer, or other special offers, that may affect bookings, deposits, payment schedules, cancellations, and/or refunds on cancelled voyages. All sailors (passengers) must make their own travel arrangements to and from the port of departure. The FCC must be used on a sailing that departs within one year of when the FCC is issued. Our quarantine protocol aboard our lady ships is as follows: Below weve outlined some of the financial details, and how weve got your back, in the rare case that there are COVID-19-impaced Sailors: And finally, our contact tracing protocol on board is as follows: Caring for each other extends beyond the time we sail together. The new policy will go into affect starting July 24. Below we have a comprehensive checklist of all the required documents you will need to complete and submit before you get to the port. Different refund policies may exist for bookings made outside the United States or Canada. The minimum age to book a Voyage is 18 years old. 1. Our considerations and protocols at our destinations, 9. The Voyage will only be cancelled on the date we receive the notice of cancellation. Guests who booked any 2021 sailing prior to March 2021 may cancel at any time up to 48 hours before sailing and receive 100 percent future voyage credit. Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency, even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19. Not all areas or equipment on the vessel are suitable for access to disabled Guests or Guests with reduced mobility. jim martin death couples massage class san diego beaver falls football royal caribbean covid cancellation policy. Your travel agent or tour operator acts for you in making the arrangements for your Voyage and any related travel, lodging and tours. We'll offer you a prorated daily Voyage Credit for the voyage days you've missed due to COVID 4. If an Under-21 Adult is disembarked for a violation of this policy, the Responsible Adult will be disembarked as well. Related: Cunard becomes one of the first lines to mandate vaccine boosters. Are you booked on an upcoming cruise but worried a case of COVID-19 could derail your plans? In order to sail with us and ensure that we Voyage Well together, we need you to sign our Voyage Well acknowledgment. Standard cancellation policies are found in the ticket contract. Beyond that, there are no other COVID-specific refund policies. You can follow her daily exploits, both at sea and on land, on Instagram or Twitter @slyjabroni. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. Its initiative, "Voyage Well," details the new sanitation protocols Virgin Voyages will integrate including a 'bow to stern' air purification system that claims to neutralize 99.9 . You can also email healthcheck@virginvoyages.com if you return with a positive result. The list of things we recommend that you bring along with you, 5. Full payment, including taxes & fees, is required 120 days prior to your departure date. Flights and transfers are not included. The line has also made allowances for anyone who tests positive for COVID-19, has a member of their party test positive or who has been deemed a close contact within 14 days of sailing. Any guest who has had close contact with people suspected or confirmed of having COVID-19 is also subject to the CLIA 14-day ban. Indeed, should any provision listed here be contrary to law in the United States, Canada, the United Kingdom, or Australia, the unlawful aspects of the provision shall be void as to Sailors from those respective countries. Weve got you covered, so you don't have to miss out on all the great deals (and unmatched experiences) weve got going on. Keeping our Crew members safe and healthy. If you test positive for COVID-19 or have been directly exposed fewer than 30 days before you embark, youre also entitled to the above. You must rebook your sailing when you cancel, and it must be for a sailing (any ship, any date) departing by March 31, 2023. Receive a Future Voyage Credit in the amount paid that can be applied to a new sailing up to 1 year after the original Voyage date. 45 days or more before your departure date, you have 24 hours to provide your payment information. Tips about safe travel from and to the ship. The new sail date must be within a year of the originally-scheduled Voyage sailing date. When you arrive at the port, you and your fellow Sailors will need to bring the following items in order to board the ship: 2. Voyages aboard Virgin's Scarlet Lady, the first ship in its fleet, had already been delayed twice due to the pandemic, with Virgin most recently pushing back the maiden voyage to Oct. 16, Cruise . The sail date is the date the ship, on the Voyage portion of your holiday, departs the port of embarkation. In response to Center for Disease Control and Prevention 's decision to discontinue its voluntary COVID-19 program for cruise ships, Virgin Voyages has decided to mirror the rest of the travel . Such a Guest will be responsible for all applicable fees and travel expenses to that subsequent port of call. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. For example, if you test positive for COVID or were in close contact with a positive case on day 2 of a 4-night voyage, and needed to quarantine/ isolate for the last 2 days you would receive a 50% FVC based on the voyage fare paid, excluding taxes and fees. Required pre-flight COVID tests on disembarkation. Following the requirements of local territories, and consulting CDC guidance, we will test Sailors exhibiting symptoms while boarding and/or during their voyage when necessary. A fare difference may apply at the time of rebooking. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. We may desire to use such imagery/footage in our marketing or promotional materials in print, on television, on our website, on our social media sites, or other media. Primary immunodeficiency is caused by genetic defects that can be inherited. Suggestions for things to bring in your suitcase: We've put together some information so that you know exactly what you need to book pre-sail, and what you can book once we have set out to sea. Check you've typed your email address correctly. Seldom travelers may not get enough value to warrant the cost. Our Voyages are adult-only, so Guests must be at least 18 years old to sail with us. We further reserve the right to request a medical certificate affirming the stage of pregnancy, and to refuse passage if we and/or the Master are not satisfied that the Guest will be safe during the passage. When you cancel the cruise: This gets a little tricky. You will be offered complimentary ShipEats, on demand entertainment on your cabin TV, WiFi, and Virgin Voyages will cover medical care and testing expenses on board the ship. More than 60 in Economy. We are not responsible or liable for typographical errors, omissions or misprints. (Proof of a positive test result is required. For our UK Guests: any conflict between any of the items above andThe Package Travel and Linked Travel Arrangements Regulations 2018will be resolved in favor of the latter when deviation from the regulations is not permitted. All our Sailors are accountable for making plans after disembarkation from the ship they must get all the appropriate tests and medical clearances that their home country requires prior to flying home. Here youll find everything you need to know so you can book and sail with confidence. Once you check in, youll receive your Band and board the ship. Back to My booking . Many brands have greatly eased their cancellation policies (but be warned that it might not last for much longer). What it was like on the first Azamara cruise since the line split with Royal Caribbean Group, Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster), Heres a first look at Celebritys new Celebrity Apex, Cunard becomes one of the first lines to mandate vaccine boosters, A Disney cruise vs. a visit to Disney World during the pandemic, Curious about Holland Americas newest Rotterdam? Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. But lets get down to the details of exactly what that will look like: Below you can find a detailed list of everything were doing to keep it clean and ship shape by: From keeping the ship fresh with optimal air flow to high-tech purification systems, were keeping it all flowing by: Our Crew members receive regular tests and health checks. Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before theyre scheduled to set sail. Medications, swimwear, running shoes, party dress, Well need you to book your disembarkation slot so that we can all get off the ship in a spaced-out fashion. Guests requiring such specialized care, or Guests experiencing a medical emergency, may be evacuated to shore at their expense. 4. Cunards policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing. Under that policy, cruisers will forfeit anywhere from 15% to 100% of the amount they've paid, based on when they cancel and how long their sailing is. Please keep in mind, we will not have streaming services outside of the Caribbean. So in the instance that any of our Sailors or Crew potentially become unwell after we return home, we want you to know weve got your back by: Please note that all of our Sailors are responsible for making necessary COVID-testing plans after disembarkation from the ship. Uber Cash and Uber VIP status is available to Basic Card Member only. We suggest participating in shoreside activities that meet the sanitation and/or physical distancing requirements that we have and follow onboard our ships, All Shore Excursion operators listed on our website or mobile app have committed to implementing our Voyage Well initiative health and safety protocols, including vaccinated tour guides or, if not vaccinated, proof of a negative PCR Test 48 hours prior to the Shore Thing departure or negative Antigen Test on the morning of the Shore Thing departure, That being said, we cannot ensure or guarantee that all such health and safety protocols have been implemented or will be maintained at all times by the Shore Thing operators, All Sailors going ashore will also be required to comply with protocols in each specific port of call, We encourage Sailors to visit each destinations official website to familiarize themselves with the local health and safety measures in effect at each port of call, Any Sailor who has signs of COVID will receive complimentary medical care on board via our onboard Medical Team our medical center is equipped with the latest PCR testing capabilities to test for COVID-19 and other viral diseases, In case of a positive PCR test, those Sailors will be isolated under Virgin Voyages Infection Prevention & Control protocols, Our highly trained medical team will treat impacted Sailors with the best care until we arrive back and are in port, and the impacted Sailors can be transferred to local medical or quarantine facilities, If negative, we will test for other viral infections as well, for example, influenza A & B, etc., and if any of those tests are confirmed, treatment is administered accordingly, Isolation may not be required for the above cases, but our medical doctors on board will determine on a case by case basis, Using the close contact tracing feature built into our Sailor App, we will identify other Sailors and Crew who will also need to isolate and take a PCR test, If those Sailors test positive, they will need to remain isolated for the rest of the Voyage and then be transferred to a designated shore-based quarantine facility to complete the remainder of the required quarantine period, Any and all Sailors who test positive for COVID-19 are moved to a Sea Terrace Cabin on Deck 9 in an isolated zone away from other Sailors, A prorated voyage fare FVC will be given to anyone who has their cruise cut short due to testing positive for COVID-19, or being suspected of having COVID-19 during the sailing, If required, Virgin Voyages will cover the costs of your COVID-19 medical treatment on board, If you test positive, Virgin Voyages will take care of all Ship Eats delivery charges while in isolation and/or quarantine and WiFi will automatically be provided, We will also take care of all On-Demand Entertainment Charges from Sailors folios during isolation/quarantine, Please note that all other Ship Eats charges will still be applied to orders e.g. No change fees will be charged for Voyage date or cabin changes. Guests under The Package Travel and Linked Travel Arrangements Regulations 2018. That said, we will not add a fuel surcharge should fuel prices rise. If you must cancel the cruise: It's important to remember that 7-day cutoff on your deposit. Virgin Voyages similarly reserves the right to refuse or revoke passage to anyone who has failed to notify it of their specific needs with regard to accommodation; seating or services required from it or the terminal operator; their need to bring medical equipment; their need to bring a service animal on board the ship; or of any other known disabilities that require special assistance, special services, or privileges; who in the Carriers and/or Masters opinion is unfit or unable to travel; or anyone whose condition may constitute a danger to themselves or others onboard on the grounds of safety. Beginning on day 45, no refunds or credits are issued, but you may change the name on the reservation until 48 hours before departure. Accordingly, it may be necessary to change the published Voyage or shore excursion itinerary. Refer to your specific ticket, provided at the time of booking. In the case of any conflict between these Additional Terms & Conditions and the relevant Ticket Contract, the relevant Ticket Contract will prevail. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements. Welcome to help centre. There are wheelchair accessible staterooms available in various categories. See below for everything were doing to make that happen pre-sail: Well be following recommended CDC and European government guidelines, and working closely with the Voyage Well Expert Advisory Group in order to inform and update our processes and procedures in real-time. If this is not complete, we cannot let you board the ship. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. Our policies for those who test positive are driven by local, national, and regional protocols. You must get, and cover, all the appropriate tests and medical clearances that your home country requires prior to flying home. What to put in your carry-on: You can, of course, unsubscribe at any time. Voyages are booked directly with Virgin Voyages and are subject to their terms and conditions. Voyages booked after March 31, 2022, are governed by the line's standard cancellation policy. A deposit is required to confirm a reservation in the amount of 20% of the total Voyage fare, excluding add-on components and ancillary purchases made prior to sailing, and taxes and fees. Booster shots are recommended for those who are eligible. For bookings made by Sept. 30, 2022, for sailings departing on or before Dec. 31, 2022, Holland America is granting passengers full refunds when they cancel for any reason at least 30 days prior to sailing. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. For down-category change, fare decrease will be provided in the form of onboard credit or Future Voyage Certificate. Travel restrictions may apply to those that test positive prior to, or during the voyage or those that have been identified as close contacts. In order to facilitate the embarkation process, Guests may complete the online check-in process as soon as all their deposit is paid. So Guests must be within a year of the caribbean removed all vaccine and testing requirements in categories! Derail your plans and board the ship, on the date you contact the cruise line or travel before... 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