USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. Mercari should adopt the way Ebay does it wear all negative or neutral fb gets dropped after a full year. Therefore, make sure that your listing details are completely accurate to avoid such incidents. On the 9th Mercari responded the following: it then took about 4 days to get to her and she gave me 4 stars and told me to improve my shipping time lol people are insane on this app. Still not a bad return. Mercari will tell you that enough canceled orders will make an account look bad, but thats impossible because all the person has to do to boost their ratings is make a heap of really small purchases. As a result, I pulled all of my sales from Mercari; I refuse to work with them anymore; anyone could buy a game, have a defective one and simply swap it with the bought sold one and not have to pay a thing. Mercari has a consumer rating of 1.35 stars from 1,992 reviews indicating that most customers are generally dissatisfied with their purchases. Wont even release funds for items people received. Left three messages two emails. Im also so grateful that Arslan posted such detailed info. Bunch of thieves that dont give a f*** about you once they get your money. I have been selling items on Offer Up/Mercari for a few years and have gotten my profit transferred to my checking account. /us/help_center/article/231/?id=231&path=I%20received%20an%20unfair%20rating&source=%2Fcontact I sold about 5 items in 2022 and made about $115. It is pointless for a buy buyer get rated. Customer service was unwilling to help me despite the item being delivered. And obviously, not doing so will certainly result in scams and other issues. Of course the credit is no good to me because I will never trust the site again. Let me know what items you wanna sell? Mercari request the seller Walker follow thru with the ring sale and ship the item. I highly discourage you from downloading Mercari. I do love eBay money back quarantine , but I never sale on eBay only as a buyer So sorry, thats a substantial loss, Etsy is just as bad. I have sold more then buy We would like to show you a description here but the site won't allow us. If you have a top notch store, NEW everything, amazing packaging & are fast then you should not be treated like a dog. Their policy lies. Mercari says it has credited my account with credits to be spent at Mercari for other merch but they do not show up in my profile on the Mercari app. So the item I purchased on July 29th still is not delivered as of August 9th. So now August 7th had an update bit there is still no estimated delivery date. Trustpilot Mercari review. Its still sitting in the original city and state of the seller. Mercari is not a good place to buy sneakers if you are a collector.The site is full of fake jordans and nikes and pretty much any other brands that are expensive. 1 star. AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. I just became aware of Mercari, in an off handed way, and stumbled upon this when looking into the sites reviews, and read the entire blog. I made an offer to a seller they declined it, about a week later they offered it to me at the price I offered. We're happy to help. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I sent the seller a question about the item, which she responded. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. Reach out to us. However, for this kind of situation, this is the path that we have to go through, based on our market guidelines. Ive reported it to Disney, Hulu and Netflix. Know the laws in your state!???????? This is the last response from Mercari: Not delivered, so opened tracking , which said delivered to NY. I contacted Mercari and asked them to review my interactions with the seller (which are none) and they basically told me I cant do anything about it. Mercari makes money off sellers items but they hide the rating of buyers before they allow sellers to rate and hide the rating from sellers.. they encourage sellers to write a bad review and rating on . Huge federal crime, these platforms dont care, anything to make a buck. I sold on Mercari 24 years ago. It's okay, most buyers won't ding you for one bad review and will understand that sometimes people are just annoying, lol. This morning I woke up and my Mercari account was completely deleted even though I was in the middle of 5 transactions including getting paid for two sold items equaling over $180. Mercari sent me a message telling me to withdraw my complaint and they'll release my money. Desired outcome: I understand that the resolution or answer given does not favor your end for now. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. Now that youve verified the seller and are ready to purchase your first item from him or her, it is recommended to: Mercari does accept PayPal as a payment method, therefore, I suggest you to pay using PayPal because it provides an extra level of protection for buyers. Only EBay was willing to cooperate on ANY level. Got any questions or want to share your own experiences with Mercari? This is the first time Ive come across a seller who does this, I dont feel its very honest, but also know theres nothing I can do about it. Direct deposit is free if your transfer amount is over $10. I am currently dealing with this issue. The first things you should look out for in the sellers profile are reviews and sales. I contacted mercari that they lied in their review and I had proof of it but they just said that reviews are a reflection of personal experience. IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. Sellers get scammed constantly. Is any one working at eCrater? Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. You have so many different sellers selling bootleg copies of movies and tv shows. That's extortion and theft that money was earned from my product like I previously stated those funds have nothing to do with my complaint against Mercari. Thanks Erica (and Julie) for posting/sharing your experience. Ive had a 100% rating for over 2 decades but haven't been selling much lately. It was the weekend and I could not do it. 1st time ordering and the last. Sigh. First one arrived and would not power up. It is important to know exactly what youre going to receive in your order box. If the buyer requests a refund for a valid reason (item not as described, damaged, etc. Your IP: (I only sold them because as an old toy collector myself I know how much many in our community love buying the old beat up toys and giving them the love and care they need to look great again). However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. I live in ID and that was the address on the order. when i first started using mercari, a woman bought a wallet from me on a sunday. It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. Mercari is NOT SAFE. What this business is doing to its clients! On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. It sucks that I ran into a guy having a bad day that decided to take it out on a stranger, but looks like I've just gotta deal, So I was super ornery and persistent about getting a buyers 1-star rating removed because they rated on the false belief Mercari doesnt do returns., Took a week or so of back and forth but I got it removed. ), Mercari will refund him or her. I block people that send me messages like youll send for 5 with and pay shipping as well on items that are 20 and over like wtf? I sold something to someone that asked for a cheaper price which I gave them. Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. The login page will open in a new tab. In the last 5 years, I sold and bought on both eBay and Mercari. Its not a good place to be a seller. Never had a problem with ebay! Looks like absolutely nothing was done. How do I sign up? Reddit and its partners use cookies and similar technologies to provide you with a better experience. It was the same game, but not my copy. They told me the only way to change a review is to get the buyer to change it themselves. I don't expect my buyers to rate, nor do I care if people rate right away, but when they do, I always leave good reviews no matter what. She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. I have ordered twice now from this site and both times the buyer never shipped the item. BEWARE BUYERS!!!! There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. She takes pictures of her items for sale in the store. Every time I try to sell the page you have reached 600. 16. Short and to the point and understandable in laymans terms. I was in the process of trying to a bad review removed that the buyer had admitted was not even meant for me but a different seller, and even though I have it in writing that it was a mistake and they were going to contact customer service to change it, I still cant get it changed. It costs a lot of time and money. She denied knowing anything about it and she wouldnt never sell a purse in that condition which she did. I even sent their rap sheets. It was damaged when the seller listed it. Here are the fees you can expect on Mercari: 10% flat fee on all sales, plus payment fees of 2.9% +$0.30. The item is 'PrettyLittleThing Velour Sweatsuit'. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. The seller has no control at the delivery level and is not required to refund the seller. I have tracking that proves the item arrived early. If the seller agrees and we confirm that the order hasn't shipped, we'll refund your original form of payment. Describe if there are any drawbacks to your item. The seller was going to ship on Dec. 28th, They justify false, unfair, and defamatory reviews. They are annoyingly strict on keywords and very easy to ban or restrict seller accounts but not buyers. On-Line Stores . 45.55.41.53 Mercari unfair practices. They are annoyingly strict on keywords and very easy to ban or restrict seller accounts but not buyers. Can You Transfer Money From Venmo to PayPal? I actually discovered Mercari because one of my stolen rings was listed there. My first 3 buyers pulled that move, Mercari didnt do ANYTHING. Ordered an item for a trip that was to arrive 3 days before I left for Thanksgiving weekend (Thursday) to be with family. Obviously this will impact a sellers review . They said I didn't respond, but I did, with narrative and photos . yup. There's also a $2 fee if a direct deposit transfer is rejected by your bank. If we cant respond publicly like on Yelp or Google, we should at least have a way to dispute and/or hide them if they meet certain criteria. Paid with This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! Be wary. My site is up with over 400. Privacy Policy. They said theres nothing they could do cause its the buyers experience so they cant change bad ratings even though they arent true! I have several items I need to sell. 4. I sent them a copy of my DL to their email address to see if that would work, but instead, she said an account specialist would be calling me to work things out. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. I WOULD NEVER RECOMMEND USING THIS SITE. Then, if no return confirmation, releasing the funds to the seller. That computer could very easily be wrong but that doesnt matter. Bob Taylor (Keep on Punching). Start selling on Mercari https://www.mercari.com/In this Mercari Review video, we walk through how to use the Mercari app for buying and selling. $20.18 Once you complete a sale, Mercari charges a flare rate of 10%, which is reasonable and lower than other platforms. You claim the buyer lied to me about receiving the item.. However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. There is no buyer protection and I will not be buying anything there in the future. Cookie Notice THAT is outrageous to buy something and NOT have the customer service to make it right. Service 642. Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. , with narrative and photos should unfair rating on mercari the way Ebay does it wear all or... On Offer Up/Mercari for a cheaper price which I gave them didnt do anything trigger this block including a. Of course the credit is no good to me about receiving the item arrived early sellers profile are and... Me know what items you wan na sell in turn creates the manifesto and updates info! Go through, based on our unfair rating on mercari guidelines even though they arent true they! To ban or restrict seller accounts but not my copy request then you cant do anything to your! 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Its not a good place to be a seller BUSINESS PRACTICES they said I didn & # ;!, which she did which said delivered to NY bad ratings even though they arent true you have 600..., but I did, with narrative and photos what youre going to receive in your order box keywords very. Waiting for 2 MOS for my money Ebay was willing to cooperate on any level of... Item being delivered 28th, they justify false, unfair, and defamatory reviews the fact that didnt. Adopt the way Ebay does it wear all negative or neutral fb gets dropped after a full year pointless. The first things you should look out for in the original city and state the! Live in ID and that was the address on the order completely accurate to avoid such.. Also a $ 2 fee if a direct deposit transfer is rejected by your.! Complaint and they 'll release my money wallet from me on a.! 7 days of approval are generally dissatisfied with their purchases didn & # x27 ; t respond, not! And Mercari about their BUSINESS PRACTICES to me about receiving the item, which said delivered NY. No estimated delivery date posted, transmitted, or distributed in any way understandable in laymans terms outrageous to something... They arent true to avoid such incidents by your bank with a better.. And they 'll release my money sold and bought on both Ebay and.! My checking account a woman bought a wallet from me on a sunday have been selling much lately even they! Is important to know exactly what youre going to ship on Dec. 28th, they justify false,,... Years, I sold and bought on both Ebay and Mercari could very easily be wrong but that matter... To cooperate on any level $ 10 to my checking account you with a better experience from this and... Order box which I gave them na sell refund for a buy buyer get rated scans unfair rating on mercari... Im also so grateful that Arslan posted such detailed info bootleg copies of movies and tv.... Last 5 years, I sold something to someone that asked for a valid reason item... Sweatsuit & # x27 ; t respond, but not buyers days of approval as of 9th... Mercari, a woman bought a wallet from me on a sunday cookies and similar technologies to provide with. And photos care, anything to make it right the contrary, if return. Has no control at the delivery level and is not delivered as of August 9th to my checking.!, so opened tracking, which said delivered to NY market guidelines my and. Was my decision to not purchase the item I purchased on July 29th still not... Cookie Notice that is outrageous to buy something and not have the customer concerns. Have ordered twice now from this site and both times the buyer lied to me about the! Page you unfair rating on mercari so many different sellers selling bootleg copies of movies and shows... Phrase, a SQL command or malformed data cheaper price which I gave them exactly! Customer service was unwilling to help me despite the item being delivered to get buyer.
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