Ideally, we'd publish every review we get, positive and negative. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. The food at the Barracuda Bar was plentiful and good. I told Eve yes I did check in with her and how would I have a room key if I didn't and even explained the forms I sighed to her. The room was clean and the hotel was great. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. When we checked out, the lady who was rude to us before was acting overly nice. The same lady that we first encountered was there again and was still unpleasant and unapologetic. She then assigned us a new room. Hungry? Staff was pleasant. Taxes and fees that are shown are estimates only. hotel chains have the most bedbug reports, Holiday Inn Express Hotel & Suites Ocean City, Howard Johnson Plaza Hotel Ocean City Oceanfront, LONG & FOSTER: OCEAN CITY Vacation Rentals Office, The Ryan Haley Team Ocean City Real Estate, Lynch, Vaughn - Ocean City Property Service, Hampton Inn & Suites Ocean City/Bayfront-Convention Center, LONG & FOSTER: OCEAN PINES Vacation Rentals Office. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Plenty of places to eat and everything is within walking distance. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. We offer several different room types and are certain that we can find a room type to fit your family budget! These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. The lady at the front desk was very standoffish and rude. Videos; Rooms; Barracuda's Bar & Grill; Exclusive Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. Please see our partners for more details. 8.6. when I went to get wash cloths they did not have any. In the room beside us was a big family with 4 kidsthey were also associated with another family down the corridor that also had several children. We left to return later while she was leaving and another lady started her shift. Once they get your money, which is due at the time of booking and is completely non-refundable, they dont care at all. Our first night was fine without any complications. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. Barracudas Grill was a great place to hang by the pool for eats and drinks. Thank you so much for the excellent review! * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. The property offers free parking. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Right on the boardwalk. We checked all of our belongings and moved everything into our new room. Our first night was fine without any complications. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. Hotel is very out dated (old) needs a serious upgrade. 6% cheaper Fairfield Inn & Suites by Marriott Ocean City 8.2 Excellent (1,008 reviews) 0.07 mi Snorkeling, Indoor pool . I was initially very pleased with the Crystal Beach Hotel in Ocean City. Big bathroom. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. Do yourself a favor and stay someplace else. . Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. I hope no one ever has to experience what we went thru. Comfort Suites Ocean City 12718 Ocean Gtwy Ocean City, MD. 25th St. & The Boardwalk Ocean City, Maryland 21842, Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842, Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com, who stays at the beach unless they are ON the ocean?! We could see ocean and the bay, sunset took my breathe away. Great bed, could use better pillows. Liked the spacious mini fridge and micro. Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Our room (415 in the Boardwalk building) looked very run down. Crystal Beach Hotel in Ocean City. Our entire stay was under 48 hours. I cannot say enough of wonderful things about this hotel and staff. I would definitely consider staying again. While there the hot water system went down so no shower. I stayed here two years ago and was very pleased with the entire hotel. I will be staying there again next year and will recommend it to everyone. Staff was pleasant. The room was carpeted and tiled in kitchen and bathroom. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The Ocean is directly connected with the boardwalk. Most of the pool was in the shade by 3pm so it got a little chilly. Ocean view. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. 25th St. & The Boardwalk. Plenty of places to eat and everything is within walking distance. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! They did not come into the room to clean or make the bed. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. He checked the bedbug, trapped it and gave us a new room. There were bugs in the other bed too. The room and everything in it seemed fine, clean, spacious when we got in. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Dinner, Our floors were very sandy by the time we left. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. YUCK! Quite spot. Guests looking for a simple, quiet stay appreciate the clean rooms and value price. Thanks for the review and we hope to see you again! We changed our rooms twice in one day. Is Crystal Beach Oceanfront Hotel accessible? We were able to walk to the beach, without having to cross the busy highway. Bed Bug Report for Crystal Beach Hotel, Ocean City, MD Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD 21842 Found 3 reports: A from Baltimore on 09/09/2020 Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. We changed our rooms twice in one day. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. We also had to go to another building to get towels/washcloths/toilet paper, etc.. My biggest complaint is about our room location. Nearby attractions include Embers Island Miniature Golf (0.2 miles), Old Pro Golf - 23rd Street (0.1 miles), and Old Pro Golf (0.3 miles). Shower. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. We actually got a picture of this one. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. Beautiful location. Our view from the balcony on the 5th floor was amazing. 2 Queen-size beds 1 Queen-size bed. Only a customer who booked through Booking.com and stayed at a specific property can write a review. At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. We were content with the new room up until about midnight. I would highly recommend to anyone going to the beach. Ice machine didn't work. However, our policies regarding cancellations are clear and we adhere to these for all guests. I was initially very pleased with the Crystal Beach Hotel in Ocean City. This hotel is clean and located right on the beach. The lady at the front desk was very standoffish and rude. We LOVE Crystal Beach!!!!! Vincent seemed genuinely concerned but never getting back to us Sunday leaves me feeling like it wasn't that important to him. The rooms were very spacious, as were the bathrooms. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. We have more than 70 million property reviews, all from real, verified guests. Please enter the dates of your stay and check what conditions apply to your preferred room. The lady at the front desk was very standoffish and rude. Non smoking, which we were happy about. Recent Updates | Crystal Beach Hotel | Ocean City MD Recent Updates Home Recent Updates FAQ What is your cancellation policy? Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. If you booked through us and want to leave a review, please sign in first. Our room was a very nice size and very clean. Most of the staff was very friendly The hotel was quiet. Max: 6 persons. Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. I would definitely stay here again. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. Reviewed December 11, 2008 Loved Cyrstal Beach We stayed for 6 nights in August 2008. toggle menu. Review tags are currently only available for English language reviews. We stayed for 6 nights in August 2008. Thanks again for being our guest! They asked him for his room number and just gave him a replacement key. Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Hotel Amenities Property Details 142 rooms in 2 buildings 5 stories with elevator access Smoke-free property Hotel Services Front desk safe and ATM Onsite concierge Free lobby newspapers Elevator Patio area Rooms Private balcony Refrigerator, microwave, and coffee maker Payments made by partners impact the order of prices displayed. I wish I would had known this prior to booking because I would have gone somewhere else. The same lady that we first encountered was there again and was still unpleasant and unapologetic. To the Beach and Boardwalk about our room was clean and located right the... And we hope to see you again Recent Updates Home Recent Updates Recent... 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