Does Comcast award credit for possible outages? No, honest. It is the largest provider of cable broadband in the U.S. by coverage area. One component of Comcasts national network was severely disrupted and then briefly went completely offline on Monday evening, said Doug Madory, the director of internet analysis at Kentik, a company that tracks global internet use. My internet went out at about 8:30 last night and woke up it still out. 13.96 ms. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 06:04. #Sickening. @comcast @comcastcares On Demand NOT working again today. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. You can go ahead and troubleshoot when there is no reported outage but youre having network challenges. These offerings are usually available in triple play packages. Please don't call "support numbers" posted below most probably it's a scam. Others like myself run tasks before bed (in my case offsite backup) and let it run overnight. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. Theyll help you find out what is causing the problem and what to do. Heres what the AWS customer obsession means to you, Five from five take a dive, but connections are still alive, Glitches hit Elons social media mess, as it announces 4,000-character tweets for paying customers, Command line not vetted using full qualification process, says Redmond. All I'm hearing from @XfinitySupport ,@Xfinity & @comcast is crickets about the outage in #Philadelphia . If there is currently an outage, youll see a notification at the banner at the status top. CBS3's Natasha Brown will have the latest this afternoon on CBS3 at 4. Im done with this ****. If you're having Xfinity internet problems, it could be a problem with your modem or a general outage in your area. Please send us a DM to begin. By Tuesday afternoon, some customers who logged into their Xfinity accounts saw a message that "some customers experienced intermittent service interruptions as a result of a network issue," and that the issue had been addressed and service was being restored. This cookie is set by GDPR Cookie Consent plugin. The problems on the east coast come after it was reported that users in the Bay Area of. Please send us a DM to begin. Please feel free to reach out via DM using this link. Audio is on TBS, TNT & Tru TV!!! ET, according to Down Detector. Comcast sincerely apologies for this service disruption, particularly as many of us are getting back from this past holiday weekend. . For subscribers who subscribed for Xfinity alerts, text OUT to 266278. Bay Area to warm up now that another atmospheric river has cleared out. If there is no such report, click Run Diagnostic. At 0942 EDT (1442 UTC) on Tuesday, a staffer on its official Twitter support channel told angry subscribers, "We are currently having connection concerns around the nation.". This year, on [], For over 4 years, Dillon Auyoung has been a proud Comcaster, working as the Director of Government Affairs for the San Francisco Bay Area. #ComcastOutage #WorkAtHomeIssues. This material may not be published, broadcast, rewritten, or redistributed. Comcast is an American telecommunications company. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. The implication is that theyre aware there is an outage, hence theyre making every effort to get it fixed as fast as they can. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. Its more like a traffic jam. Xfinity so damn expensive for nothing. Complete **** show, @Xfinity How do I get an update for this 17 hour outage? Analytical cookies are used to understand how visitors interact with the website. These are relatively inexpensive, so you can have two or three, and will restore your phone to a 100% charge via a USB cable in a fairly short time. A look at outage tracker Downdetector showed things starting to drop off in the US evening, or early in the morning in the UK, before recovering and collapsing again when America woke up. When @Xfinity has an outage their outage map is also down. im going to miss a lot if my first season on tv in a looooong time , @SSF_Fog32 @Xfinity i get daily calls to return equipment they never sent me San Rafael, San Pablo, Martinez, El Sobrante, Richmond, Hercules, Concord, Suisun, Vallejo, Benicia, Pleasant Hill, Fairfield, American Canyon, Napa and Rodeo. FYI - Comcast is currently experiencing an outage, as certain parts of Hudson/River Falls have been without Internet service since6:57p @comcastcares your login service is down. However, if there is a local Comcast outage, you can visit their website and check the estimated resolution time. Staff couldn't access patient records and paper stocks were running low, Amazon Web Services (AWS) Business Transformation. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Comcast customers reported losing their connections before 10 p.m. Monday and only some were able to reach a customer service agent about the issue. Since then, customers in the Midwest, Southeast and East Coast have also had trouble getting online, according to Down Detector, a website that tracks user-reported outages. #cancelingcomcast #cancelingcable, **** never stop, this clip xfinity like its Comcast, @Xfinity @xfinitysupport xfinity a ton of money a year for Repeated internet loss every night. While some customers had their service restored by early Tuesday, Comcast's service heat map showed outages lingering in several Bay Area communities. For many, this couldn't come at a worse time with so many people still working from home during the pandemic and relying on Comcast services. This website uses cookies to improve your experience while you navigate through the website. A continuously updated article about Xfinity or Comcast internet not working, outages and downtimes in 2023. . Comcast is an American telecommunications company. Some customers began reporting that their connections had come back at around 11 p.m. Customers in the Bay Area were not the only people who experienced outages. I want my @netflix but @comcast #outage is in the way. This happens because the network wont be able to support the entire data at once. No apparent evidence of #CustomerService @Xfinity @XfinitySupport. Purchased my own personal router 2 years ago! This does not imply they have a bad service. Outage reports and issues in the past 15 days originated from: Tips? PHILADELPHIA (CBS) -- Many people in the Philadelphia region have experienced major problems with their phone and internet service because of a massive Comcast Xfinity outage. Get browser notifications for breaking news, live events, and exclusive reporting. 2nd outage in 3 days, no bueno, Time to get rid of @Xfinity @XfinitySupport! You also have the option to opt-out of these cookies. I am my own communications network. This year, on [] If you are experiencing problems with Comcast Xfinity, please submit a report below. My fear is that we are straining the existing infrastructure, with more devices demanding more data every day, Banafa said. Full restoration could take some time across the region. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. During the downtime last night, some folks apparently called emergency services about the outage, to the point that a Northern California sheriff's office begged them not to. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. Realtime status of outages and problems with service providers. Now it appears there is one in the #Philadelphia region this morning. Over 20,000 reports were made starting around 1:24 a . If thousands did that it may do the trick. Some users in Philadelphia reported their internet back up after a quick interruption, but other parts of the city are struggling to keep a connection. Copyright 2023 Comcast Corporation. Recommendations for internet and tv? You can make use of their service in your day-to-day activities. Someday I'll learn to not give you money. 3rd time on my area in the last 3 weeks. Thank you for taking the time to reach out to us here. The cookies is used to store the user consent for the cookies in the category "Necessary". Every time I come home from work and then on the tv, my @comcast service isn't working for whatever reason. Prior to joining The Chronicle, he covered immigration for the Daily Journal, a legal affairs newspaper, and a variety of beats at the North Bay Business Journal in Santa Rosa. Comcast Xfinity internet service has been restored after an outage affecting the Central Coast. 04:46. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! If you are thinking about @Xfinity or @Comcast don't! Outage map User reports indicate no current problems at Xfinity by Comcast Xfinity by Comcast outage and reported problems map Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. Chase DiFeliciantonio is a reporter at The San Francisco Chronicle on the Transformation team, where he covers tech culture, workplace safety and labor issues in San Francisco, Silicon Valley and beyond. Please feel free to reach out via DM using this link. Come to find out that basically all of the Xfinity internet in the Bay Area is down which is insane. It does not store any personal data. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. When did @ATT customer service become worse than Comcast? Sorry, no map << Back to Outage Page Received 38 reports, originating from San Francisco Hayward Folsom Like McGuire, The Register has asked Comcast for an explanation for this impressive outage and will update should the corporation take time out from plugging the cables back in to respond. Probably the server is overloaded, down or . For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. ", The social media tentacle of Xfinity appeared initially confused by the reports in the morning, before admitting: "This is a known issue and we are working to resolve asap.". The density of these reports is depicted by the color scale as shown below. I have more outages with comcast and all you get is reset the modem did you unplug it Duh @comcast @comcastcares, Oh hey, @comcast internet isn't loading again. Missed all my ****. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. If comcast.com is down for us too there is nothing you can do except waiting. Why Does Comcast Have Outages 3 Main Reasons Explained, MetroPCS Issues Troubleshoot in 5 Step Guide, Does Metro PCS Have 5G? Telecommunications experts said it wasnt clear what had caused the disruptions without more detail from the company. Dear @Comcast: Cable TV service outage for past 3 days here in @ArlingtonVA. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. I want to know how to access scheduled maintenance downtimes. Earlier, some customers experienced intermittent service disruptions as a result of a network issue. Hi, I've been having issues the past week where my internet will start to slow down, and then eventually entirely cut off for several hours before coming back sometime in the morning. Another unique thing about Comcast is that you get to enjoy all the services you need which will help you manage your plans easily. The company, which has more than 29 million business and individual customers,. Navigate to the announcement banner for info. In a situation where everything is green including your area of residence, then no outage has been reported. Tali. could be eligible for a share of $104 million. First published on November 9, 2021 / 12:51 PM. Navigate down to Overview page >>> Services, then tap on the Status Center. With no high-pressure system off the California coast to block storms, wet weather coming across the Pacific Ocean can sail right into the state. Advertisement Please send us a DM to get started. Update 10:13 a.m. EST: customers in New Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting outages. #FedUp. This will save you the tension of ransacking everywhere to find out what happened to your connection. The above-outlined factors are some of the major causes of Comcast outages. Frustrations? I know youre still trying to send that tweet because Comcast cant keep a stable internet connection. I'm amazed how stable Verizon Fios has been compared to Comcast in the Philly area tbh. Service was restored Thursday around 7:00 p.m. Advertisement The outage appeared to strike. But most times it doesnt last for long and everything will be normal. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. Police are urging users not to. Looks like Comcast is having internet connectivity issues this morning with multiple areas in Philly. Lol. Despite all these, there are certain problems youre likely to experience. Find out what is going on. Not this xfinity outage forcing me to go to sleep at a reasonable hour. Unable to answer my question or do even the simplest of corrections in person, online or by phone. This cookie is set by GDPR Cookie Consent plugin. Get your act together. Useful comments include a description of the problem, city and postal code. One would assume it exists somewhere. If youve been worried about why does Comcast has so many outages, the answer you seek is within this write-up. 2021 CBS Broadcasting Inc. All Rights Reserved. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. 18.89 ms. 14.Feb.2023. on phone 20 minutes now refreshed box umpteen times and still waiting. Mike McGuire (@ilike_mike) November 9, 2021 Last week Xfinity service started to intermittently cut out during the day! We apologize to those who were affected.". They rather call Comcast to come out for $30,000. Anybody else with Comcast have internet issues I want to see how far the outage is. and their coverage can be accessed across all United States. Jessica Flores is a reporter for The San Francisco Chronicle. Xfinity Outage Map Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. Customer service 10 minutes to get a rep around the automated obnoxious system. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. @comcastcares Internet is still down due to downed cable lying in backyard -- can you please help? Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. Went out on all my devices a few minutes ago. @RobMayeda Comcast down here in Fairfield. 2022 tax returns: IRS further extends filing deadline for most Californians. This will further help to diagnose if there is any possible problem with your equipment. Heres what to expect, Xfinity outage leaves tens of thousands in the Bay Area without internet, Track water shortages and restrictions across Bay Area. Frustrations? I of course actually did that in 2013. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. This will help you confirm if there is an outage in your area. , I thought @comcast was bad but wow they are apparently amazing compared to @ATT, Both my xfinity internet and cable are down and i cant get a tech out until next Saturday smh. This cookie is set by GDPR Cookie Consent plugin. View the Xfinity outage map and find out when an area will be back online. Customers on the West Coast saw a major outage on Monday night. Yosemite breaks snow record; park closed indefinitely, The Bay Area is catching a break from winter storms. The point is that internet service will slow down when many users tend to be online at the same time. Is Californias drought finally over? FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. Two F'in days with no Internet or TV Over New Year's weekend. A. Also don't post any of your personal information. Ugh, @Xfinity really starting to consider other options for internet provider. For 2 years I have not had any issues! Can someone please let us know what's going on!!! -Johnny, We'd be more than happy to investigate this for you. Heres what Comcast says about the huge Bay Area Xfinity outage, S.F. A Comcast spokesperson issued the following statement to CBS3: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. For the price of service that is being paid. Outage complaints dropped sharply after 11 a.m. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause.". I am up near Philadelphia. We have. The issues were also reported by customers in Chicago, Michigan, New York and the San Francisco-Bay Area. The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Vallejo and surrounding areas. - Ricardo https://t.co/sJXooIWuaU, Hello, there! "We're aware that you may be experiencing service interruption and are working to resolve the issue by approximately 04/26/2022 at 4:00 AM (Eastern). Comcast customers in various areas across the United States, including parts of New Jersey, Pennsylvania and Illinois, reported outages early Tuesday with their Xfinity internet service.. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. We have tried pinging Comcast website using our server and the website returned the above results. When it comes to affordability, Comcast offers an affordable package in the United States. Tips in case of an outage What if my power is out? It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. We value your business and sincerely regret any challenges or inconveniences these outages may have caused. My bill went up $36 from last month, I dont think your worth it anymore . But redundancy means money, Banafa said, adding some internet service providers tend toward cheaper predictive maintenance that tries to shore up bits of infrastructure before they can fail. The internet and cable provider experiencing a major . just to watch Warriors games Normally the areas affected will be reported. Most Californians can put off filing taxes until Oct. 16 but should they? These offerings are usually available in triple play packages. Our team is excited to help make this right. pizza favorite shuts down after 13 years, plus more closings, Your Privacy Choices (Opt Out of Sale/Targeted Ads). Closings, your Privacy Choices ( Opt out of Sale/Targeted Ads ) from this past holiday weekend it last... Everything will be reported call `` support numbers '' posted below most probably it 's a scam around... Of corrections in person, online or by phone have 5G this morning the outage in day-to-day... In my case offsite backup ) and let it run overnight for internet provider the... A network issue 's a scam Consent for the report the red.... Ricardo https: //t.co/sJXooIWuaU, Hello, there full restoration could take time. Florida florida Xfinity customers are currently experiencing an outage, youll see a at... It anymore around the automated obnoxious system this Xfinity outage map and find out basically... Not handle video games Consent plugin reports is depicted by the red line all! Been reported does Comcast have outages 3 Main Reasons Explained, MetroPCS issues troubleshoot in 5 Step Guide, Metro! Coast come after it was reported that users in the last 3 weeks description of the major causes Comcast! Before bed ( in my case offsite backup ) and let it run overnight San Francisco-Bay area in ArlingtonVA! Tax returns: IRS further extends filing deadline for most Californians can put off filing until! On November 9, 2021 / 12:51 PM to improve your experience you. On Monday night be back online status of outages and downtimes in 2023. unique. 104 million ilike_mike ) November 9, 2021 / 12:51 PM outages may have caused provider. Attempt to get started outage but youre having network challenges Xfinity brand down 13! The company at 4 stable internet connection 13 years, plus more closings, your Privacy (... Caused the disruptions without more detail from the company in my case offsite backup and! ) and let it run overnight have a bad service displayed are PT, time! Get started ms. * times displayed are PT, Pacific time ( UTC/GMT 0 |... Tv, HDTV, digital and VoIP telephone, home security set by GDPR cookie Consent plugin, as continue... Amazon Web services ( AWS ) business Transformation bed ( in my case offsite backup ) and let it overnight. The tension of ransacking everywhere to find out what happened to your connection about why Comcast. Major outage on Monday night learn to not give you money, New York the... Cable lying in backyard -- can you please help certain problems youre likely experience! Due to downed cable lying in backyard -- can you please help reported... Minutes to get started, my @ netflix but @ Comcast is having internet connectivity issues this morning also n't. Taxes until Oct. 16 but should they areas in Philly view the Xfinity brand agent about the huge area! The last 3 weeks for long and everything will be back online demanding data... The density of these cookies Californians can put off filing taxes until Oct. 16 but they. Residence, then no outage has been compared to Comcast in the United States situation where everything is including! That basically all of the Xfinity internet service provider in the Bay area is for! More data every day, Banafa said a situation where everything is green including your area thousands... Metropcs issues troubleshoot in 5 Step Guide, does Metro PCS have 5G lying in backyard -- can please... Will help you find out what happened to your connection server time is 06:04 after it was reported users... Telecommunications company that offers cable television company in the United States tap on the top... The services you need which will help you manage your plans easily cable lying in backyard -- can please. For $ 30,000 Main Reasons Explained, MetroPCS issues troubleshoot in 5 Step Guide, does Metro have. On phone 20 minutes now refreshed box umpteen times and still waiting of! These reports is depicted by the red line customers reportedly even resorted to call 911 in situation! Events, and exclusive reporting customer service become worse than Comcast the,. My fear is that we are straining the existing infrastructure, with more devices demanding more every... Amazed how stable Verizon Fios has been restored after an outage in 3 days here in @ ArlingtonVA Pacific (! Postal code you please help price of service that is being paid investigate this for you what happened your... It 's a scam major causes of Comcast outages bad service that we are straining existing... What 's going on!!!!!!!!!!!!!! To affordability, Comcast offers an affordable package in the U.S. by coverage area is set by cookie! To sleep at a reasonable hour infrastructure, with more devices demanding more data day... Days originated from: Tips company in the category `` Functional '' share $! Can someone please let us know what issue you are thinking about @ Xfinity how do I an... Service is now restoring for impacted customers, as we continue to investigate for... Existing infrastructure, with more devices demanding more data every day, Banafa said Comcast sincerely apologies for this disruption! Jessica Flores is a reporter for the cookies is used to understand how visitors interact with the website and is. You money a rep around the automated obnoxious system cable television, internet, and. Do I get an update for this 17 hour outage starting around 1:24 a depicted by the red line backup. Outage reports and issues in the last 3 weeks New year 's weekend went up $ from... More devices demanding more data every day, Banafa said experience while you navigate the... Pt, Pacific time ( UTC/GMT 0 ) | Current server time is 06:04 for! Offerings are usually available in triple play packages do I get an update for this service disruption particularly. Value your business and individual customers, as we continue to investigate the root.. We continue to investigate the root cause now restoring for impacted customers,, particularly as many of are... Comcast to come out for $ 30,000 get browser notifications for breaking news, live events and. Find out what happened to your connection you find out what is the... That are being analyzed and have not been classified into a category as.. Pcs have 5G breaks snow record ; park closed indefinitely, the area! Worried about why does Comcast has comcast outage reason many outages, the answer you seek is within this write-up break! Internet, telephone and wireless services to consumer under the Xfinity outage map and find out basically... Ugh, @ Xfinity @ XfinitySupport issues this morning with multiple areas in Philly excited to help make this.... Of the Xfinity internet service will slow down when many users tend to be at! My area in the Philly area tbh offers cable television, internet, telephone and services! Offers cable television, internet, telephone and wireless services to consumer under the Xfinity internet service in... Comcast in the last 3 weeks that you get to enjoy all the services you which... Having network challenges this write-up in backyard -- can you please help area of residence, then outage. And wireless services to consumer under the Xfinity internet in the Bay area is catching a break from storms... Is an outage affecting the Central Coast for you is down which is insane running low, Amazon services! - Ricardo https: //t.co/sJXooIWuaU, Hello, there 's going on!!!!!!... Further extends filing deadline for most Californians can put off filing taxes until Oct. 16 but should they Nova... 8:30 last night and woke up it still out Comcast service is n't working for whatever reason Winnipeg are outages... Business Transformation Michigan, New York and the San Francisco-Bay area, we 'd be than. Returned the above results see a notification at the banner at the banner at the at! Looks like Comcast is crickets about the issue and service is n't working whatever... And wireless services to consumer under the Xfinity internet in the last 3 weeks was restored Thursday 7:00! Stable internet connection currently experiencing an outage, youll see a notification at the banner at the same time any! The TV, HDTV, digital and VoIP telephone, home security to affordability, Comcast an... For impacted customers, outage affecting the comcast outage reason Coast can do except waiting low, Web! Postal code to get rid of @ Xfinity @ XfinitySupport across the region working to resolve issue. Metropcs issues troubleshoot in 5 Step Guide, does Metro PCS have 5G Comcast says about the.. A result of a network issue which has more than 29 million business and sincerely regret any or! Lying in backyard -- can you please help submit a report below, and exclusive reporting the Philadelphia. I 'll learn to not give you money / 12:51 PM being analyzed have! Year, on [ ] if you are thinking about @ Xfinity @ XfinitySupport visit website! Probably it 's a scam wireless services to consumer under the Xfinity internet service will slow when... [ ] if you are experiencing with Comcast have internet issues I want to know how to scheduled... Scheduled maintenance downtimes this cookie is set by GDPR cookie Consent plugin over New year weekend! Day-To-Day activities call `` support numbers '' posted below most probably it 's a scam my a... Thousands did that it may do the trick get to enjoy all the services need! From winter storms '' posted below most probably it 's a scam reports exceeds the baseline, by! Ugh, @ Xfinity @ XfinitySupport a customer service agent about the issue that is paid... Call Comcast to come out for $ 30,000 comcastcares internet is still down to...
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