At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . Enter the order number, postcode, and email, and select proceed. Enter your full order number, including any text, in the designated box (e.g. stream In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. The Superdry return policy gives you one month to return your order for a full . %PDF-1.7 Currently, Superdry return policy claims to avoid exchanges. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. Superdry follows a '30 day no questions' asked return policy online. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. You can read our full privacy policy (which incorporates our cookie policy) here. Items should be returned in the original condition you had received them in. of my personal data for marketing and profiling purposes. Superdry PLC is a UK-based brand clothing company that carries the Superdry label. DoNotPay offers more than helping you get a Superdry refund. Save my name, email, and website in this browser for the next time I comment. We respect your privacy and use tracking simply to improve your experience - Read more. For team members based in stores you should return via click and collect. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. ^|G/0oquSS.lo*?Oc Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. IU(nk Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. Don't worry if you don't have a printer; print in store options are available! Superdry Return Policy Superdry makes scheduling product returns easy. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. SUPERDRY_12345678). Choose which courier service you would like to use to send the return back to us. We use some essential cookies to make this website work. . Jackets from 25. Several factors might prompt you to seek a Superdry refund. Powered by WordPress. Can I make Superdry postal returns for in-store purchases? Free shipping for many products! z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. Code must be entered at checkout. The whole process might take 3-5 days and only after that, the credits will reflect in your account. As long as the products are intact and have their original components they will be eligible for a return. No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? Got it! Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. Items should be returned in their original packaging with any enclosed documentation. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. Read more about consumer protection from unfair trading. 4 0 obj The brand does not allow returns for vintage stock as they are sold as they seem. Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. Enter your full order number, including any text, in the designated box (e.g. Return your item in good and original condition. If you wish to return a product, we request you to pack it in the original box along with the original invoice. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Nov 3, 2022. dxRQGA$Rz d`9{R&I . You probably have one of these proofs to make returns. Make sure the product is in sellable condition. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. 7. We're best suited to help you complete it within the shortest time possible. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. SUPERDRY_12345678'. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> I5*[ Store returns. A return request should be raised via email, through your account or in-stores prior to the return. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. No, Superdry return policy states that if the product is defective then they will not accept its returns. Original Proof of Purchase must be presented for a Return or Exchange. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. It might take 5-10 business days to have the refund credited into your account. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. However, it can be hard to find all the information in just one place. 1.95. 2 0 obj B+=u9~y_ *RQlQvqz@4~zn0L C AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). As it is usual, the Superdry return policy also mentions some of the products that cant be returned. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. This confirmation will be sent to you within 3 working days after we receive the shipment. Returns UK. City, State/Province, Zip or City & Country Submit a search. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. You can process the returns at Superdry stores and on the website as well. If a customer has accepted an item, but later discovers a fault, you may have to repair or replace it. Return to Nav. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. They will allow an exchange for an item if the size, color, or quantity is an issue. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. It will take 28 days even if you return with a gift receipt or gift voucher. A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. They will go through the packaging and then share an email confirmation for the request for a return. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. Wait for a confirmation email once Superdry has refunded your money. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. By clicking on one of the below buttons, I subscribe to the newsletter. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. SUPERDRY_12345678). endobj For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. 27 - 30 Mar Up to 55% off. They do not have to provide a reason. Simply use their online return portal to get started. Guidelines include the following: Return your item in good and original condition. The full list of steps to take can be found here. After this, you should expect to get your refund within 5 business days. The vintage return policy applies to vintage items which are in stock. Revenues at the retailer fell 15.8% over the . You have to adhere to their return policy and probably deal with their customer care team. No cash refunds Superdry will contact you if there's no reason why the refund is not possible. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. The brand might have shared an SMS or you can bring the bank transaction of your purchase. Enter the order number, postcode, and email, and select proceed. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. Visit our returns portal - https://superdry.returns.international. After the company receives your returned product, they should take between 7 to 10 business days to process it. We use cookies to improve your experience on our website and to show you personalised content. By using this Site, you consent and/or accept all such cookies. What are the Criteria for Superdry Return Policy? You have accepted additional cookies. Or even online d ` 9 { R & I you and ensure your items are its. You get a full refund gift voucher color, or quantity is an issue customer team. 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