Where can I find directions to the terminal? Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. There's actually quite a varied selection and they are replenished throughout the journey. Review tags are currently only available for English language reviews. I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. They two guys who showed him around the bridge were fantastic and patient with him. Here are 8 tips for writing great reviews. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. Cheers for the replies. This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. . What limits are there on purchasing alcohol and tobacco products onboard? Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? I made them bring back the biscuits because I was hungry! Shame on you. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. Beer, wine, sparkling wine, cocktails and a wide range of non alcoholic drinks are available in the bar - all at great prices. Boarding process very efficient. As services vary on each route, please check details when booking. It's an ergonomic disaster! Could easily have docked on time but didn't for reasons unknown. If you enjoy the finer things in life then Stena Plus is for you! I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. How do I register for the Extra loyalty programme? For customer service, please contact our local offices. Stena Adventurer 13/12/2022Kitchen served out of date breakfast. Bus 96 waits at the ferry to Revenue impacts the experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII. Press J to jump to the feed. What facilities do you provide in cabins? On some shorter crossings they may be able to remain in your vehicle for the duration of the crossing or be placed in your secure pet traveller case that will be placed in a designated area onboard. What identification documents do I need to travel? Would book a suite again.Fares can be pricey especially at peak times. Much quieter too. Can I bring a bicycle on my rail and sail journey? The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! Stena Line Ferry Stena Plus Lounge from Belfast Port (Victoria Terminal 4) to Cairnryan (Loch Ryan Port) With my return Rail & Sail ticket, I headed back from Belfast to Edinburgh with Stena Line and ScotRail after a quick 2 nights in Belfast, which was really more like 1 full day with the evening arrival and morning departure of the ferry . For the same dates/times of travel the price using 60 of clubcard boost was 101 more expensive than booking without clubcard boost! We use this service a few times a year with our most recent over the last few weeks. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! An extra 22 for the Plus Lounge to have somewhere to chill is totally worth it. What are the opening hours of your ferry terminals? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. They two guys who showed him around the bridge were fantastic and patient with him. more. It is for use by our guests who are registered as disabled or who use a wheelchair or other mobility aids. Do you provide luggage lockers at the terminal? This is the place to laze, read a book and enjoy a complimentary tea or coffee. Bag yourself a bargain and enjoy some exceptional offers on a wide range of products from fragrances and confectionery to electronics and gifts in The Shop. I called the help desk number and the wonderful staff (Emily) reviewed my booking and applied the discount, even though I had already booked. It was worth every penny. Bathroom was clean. How long before departure do I need to check-in? But I don't suffer fools well and met too many on the boat. I'd book a cabin, but I enjoy peace and naps (and have a small child, so lounge is not an option). Just experienced Stena Lines profit before people policy.Arrived at Harwich for the ferry to Hook of Holland. The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. read more, Nice day trip from Cairnryan to Belfast. I made them bring back the biscuits because I was hungry! Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. Create an account. Can I check my luggage in for the sailing? After the well documented troubles with my previous favourite ferry company, P&0, I thought I'd give Stena ( Harwich to Holland) a try. Room had mini fridge with water. The second of these would become Stena Edda. Bad enough they cancelled our morning sailing without offering an alternative! Are cabins mandatory on overnight sailings? Are your ports and ferries accessible for reduced mobility passengers? The Birkenhead-Belfast-Birkenhead route I will never ever sail again! Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. Do I need a printed copy of my ticket to travel? What are Stena Line's vehicle categories? How can I make a booking using a Tesco Clubcard Partner code? Shop well stocked with some good deals. First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. Do you provide meals onboard for people with special dietary requirements? Alternatively you can pre-book one of our onboard kennels. Room had mini fridge with water. See you later in the year! Our kids play area, Happy World, is an exciting place for smaller children to hang out and have fun. Absolutely disgusting. The Stena Plus Lonuge is offered as an . What can I use my Extra points to purchase? Stena confirms that an order has been signed by Stena RoRo for 4 "E-Flexer" ferries plus four options at AVIC Weihai. How do I register for the Extra loyalty programme? Bathroom was clean. What payment methods and currencies can be used onboard. Staff very friendly and helpful. Even been one once or twice on lads trips I'll admit! Can I get a quote without making a booking? You cannot upgrade to the Stena Plus Lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. I had a voucher for 40 off on stenalina. :). Our lowest fare, a good choice if your travel plans are fixed. What facilities do you have on your ferries? Thanks again. Explained to the ticket man, he said I could get on no problem. We turned our car in at the port and had a great experience on the Ferry. Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! Can I check my luggage in for the sailing? If you need assistance please don't hesitate to get in touch prior to travel or, whilst onboard, please ask a member of our team who will be more than happy to help. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. What fees, dues and charges apply and when? Verification can help ensure real people write reviews about real companies. Spacious room with a double bed, tv, small sofa and armchair. Do you have electric vehicle recharge facilities onboard? The first movie they played in cinema started already before the ferry sailed away so most passengers like myself couldn't watch it. Are there toll roads I need to be aware of close to the ports? This is the version of our website addressed to speakers of English in the United States. This is the version of our website addressed to speakers of English in the United States. What happens if my sailing is delayed or cancelled? How do I book multiple vehicles on one booking? Each cabin contains single berths, a TV and desk area. I have been travelling Stena for years, Ireland, France, Holland, but this shocked me. Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. Its awful! Many thanks to all, a great day out. Would book a suite again.Fares can be pricey especially at peak times. Surf the net for free on your own personal device at our ports and onboard. Different departure location and trouble free boarding. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. But I don't suffer fools well and met too many on the boat. Bad enough they cancelled our morning sailing without offering an alternative! Boarding process very efficient. Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. Find ou. Tea,coffee,soft drinks and wine. The room for on it was 40 and its only 2.5 hours. Lot's to keep everyone entertained on board.Cinema for kids and some playstations. Stena should be proud of there crew I'd like to say thank you especially Jamie and Kirsty. As always, great staff, ships and experience. 2 family members were sick and vomiting. Please consult your vet for more information. Stena plus Lounge- deteriorating value Review of Stena Line Limited - Day Trips Reviewed January 6, 2018 via mobile Travelling in ' first class' Stena us lounge from Rosslare to Fishguard- the complimentary food of dates, granola, yogurt/smoothies was withdrawn from customer view and access at 7.45am- well before departing from port. more. Ricky is a genuine nice guy and credit to the company. Everything about the service was excellent. What passes do you accept for bus and rail travel? What is the Business Traveller programme? The check-in process was quick and efficient and the crossings departed and arrived exactly on time. What are the call costs for using my mobile phone onboard? Are cabins mandatory on overnight sailings? Beans changed their color and taste. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! Hotel not available. Our friendly team at Guest Services will be delighted to assist you with any queries you may have about the facilities onboard during your crossing with us. Pick up the perfect fragrance with our extensive selection of the latest perfumes and aftershaves at prices youll find hard to resist. The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. Thanks everyone, gone with a cabin for the trip. Answer 1 of 9: Hi all, Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Absolutely disgusting. Can I stay in my vehicle during the crossing? Public transport from lanyon place to hope Street. The Stena Plus Lounge is also available on our routes to Denmark. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Do you provide a late check-out option on your ferries? Was a very relaxed crossing. Information provided by various external sources. Do I need a printed copy of my ticket to travel? What fees, dues and charges apply and when? Create an account. As services vary on each route, please check details when booking. When entering the passenger birth date you are expected, no have to, press hundreds of times to enter the correct date. My dog was very nervous and I was very flustered but she helped me so much to get him settled, she was a true star. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. 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