And it subjugates people into this weird role where youre just, like, this little computing element that were programming through our behavior manipulation for the service of this giant brain, and you dont matter. For the last ten years, the biggest companies in Silicon Valley have been in the business of selling their users. Auction time. Theyve reunited lost family members. If something is not a tool, its demanding things from you. Download and use BSPlayer to get the subtitles for your language. [Aza] The idea of humane technology, thats where Silicon Valley got its start. The Prisoner Dilemma is a simple but very effective example of social dilemma. [Sandy] There are many prominent Silicon Valley figures who went through that class key growth figures at Facebook and Uber and and other companies and learned how to make technology more persuasive, Tristan being one. [AI] His scrolling speed is slowing. And so, were seeing the results of that. Which, in psychology, we call a positive intermittent reinforcement. [Tim] We are zealots about it. [Guillaume Chaslot] At YouTube, I was working on YouTube recommendations. All David has to do is place those temptations in the Kitchen Safe. [Justin Rosenstein] I was the coinventor of Google Drive, Gmail Chat, Facebook Pages, and the Facebook like button. WhatsApp has done it. If you click on clickbait, youre creating a financial incentive that perpetuates this existing system. [Cass] Come on. The main argument made is that Social Media is Bad. You are my people. [Yellow AI] Sold for 3.4 cents an impression. Beautiful. Youre not gonna get paid. Ill still pick up the phone, and 20 minutes will disappear. Cause I need it back. Think about that compounded by two billion people, and then think about how people react then to the perceptions of others. [Tristan] Theres this narrative that, you know, Well just adapt to it. The underlying fundamental issues that need to be addressed to contain the spread of misinformation are: (1) the structure of the social networks and (2) the lack of checks and balances. Thats a separate discipline. The Kitchen Safe is a revolutionary, new, time-locking container that helps you fight temptation. the social dilemma transcript with timestamps. We are standing up, and we are we are standing up to this noise. [Cynthia] Facebook really gave the military and other bad actors a new way to manipulate public opinion and to help incite violence against the Rohingya Muslims that included mass killings, burning of entire villages, mass rape, and other serious crimes against humanity that have now led to 700,000 Rohingya Muslims having to flee the country. When I was at the Stanford Persuasive Technology Lab, this is what we learned. Or are we ever gonna say, You know, there are times when there is a national interest. Do we want that? I actually had to write myself software to break my addiction to reading Reddit. When is it gonna cross the singularity, replace our jobs, be smarter than humans? So they can keep the power, so they can control everything. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Roughly, if you say from, like, the 1960s to today, processing power has gone up about a trillion times. And yet, in that world, any time two people connect, the only way its financed is through a sneaky third person whos paying to manipulate those two people. Please welcome author of Ten Arguments for Deleting Your Social Media Accounts Right Now. We should be live. [chuckles] You know, its just like, God, theres gotta be theres gotta be more to it than that.. What is that world gonna look like when one has a six-times advantage to the other one? We want them to keep doing this with their finger. [Dr. Anna Lembke] So, heres the thing. I cant stand it Were the product. What was I supposed to do? [News] The political earthquakes in Europe continue to rumble. [Justin] When we were making the like button, our entire motivation was, Can we spread positivity and love in the world? The idea that, fast-forward to today, and teens would be getting depressed when they dont have enough likes, or it could be leading to political polarization was nowhere on our radar. Its exploitation of its users for financial gain through surveillance capitalism and data mining. Jaron Lainer, a computer scientist and virtual reality pioneer, responded with a slight disagreement: "It's the gradual, slight, imperceptible change in your own behavior and perception that is the product.". Donate now: http://www.92Y.org/DonateJoin award-winning documentary filmmaker Jeff . You know, its the the reality is, well, there were so many different forces at play. Were all lab rats. [Clip from The Truman Show] What they did was they used the tools that Facebook created for legitimate advertisers and legitimate users, and they applied it to a nefarious purpose. [Jaron] One of the ways I try to get people to understand just how wrong feeds from places like Facebook are is to think about the Wikipedia. This documentary-drama hybrid explores the dangerous human impact of social networking, with tech experts sounding the alarm on their own creations. [AI] Follow that up with a post from User 079044238820, Rebecca. [Yellow AI] We need something actually good for a proper resurrection, given that the typical stuff isnt working. And I was like, Is anybody else thinking about this? Its usually profit. The Kitchen Safe is great. [reporter] An extraordinary election took place Sunday in Brazil. [interviewer] Wanna start by introducing yourself? [Tristan] This affects everyone, even if you dont use these products. [woman] Those sources that are spreading coronavirus misinformation have amassed something like 52 million engagements. Interviewees state that social media platforms and big tech companies have been instrumental in providing positive change for society; they also note that such platforms have also caused problematic social, political, and cultural consequences. Some of the most developed nations in the world are now imploding on each other, and what do they have in common? [sighs], [AI] New link! Its just not that big a deal. The AIs are gonna get better at predicting what keeps us on the screen, not worse at predicting what keeps us on the screen. Even the wonderfully talented Skyler Gisondo cannot make a sequence work where he plays a teenager seduced by extremist disinformation, and the scenes with Vincent Kartheiser embodying the formulas that fight our efforts to pay . You can ALSO get everything you need from the library catalog. They cant know whats real or whats true which is why this conversation is so critical right now. [Guillaume Chaslot] I worked at, uh, Google, uh, YouTube. I mean, we have a basic biological imperative to connect with other people. Power your marketing strategy with perfectly branded videos to drive better ROI. [Shoshana] They have more information about us than has ever been imagined in human history. Machine Express: Transcripts are completed in about 3x the duration of your audio file. It should be something that everybody knows. 3. I've never seen such a divided populace. The number of teenage girls out of 100,000 in this country who were admitted to a hospital every year because they cut themselves or otherwise harmed themselves, that number was pretty stable until around 2010, 2011, and then it begins going way up. And we dont let our kids have really any screen time. All the social . And theres fake news. [Justin] By having these conversations and and voicing your opinion, in some cases through these very technologies, we can start to change the tide. Keep it out until high school. Thank you . [Tristan] And the question now is whether or not were willing to admit that those bad outcomes are coming directly as a product of our work. Theres lies here, and theres lies over there. This is not a radical proposal. [Jeff] Nobody, I deeply believe, ever intended any of these consequences. [presenter] Tristan Harris is a former design ethicist for Google and has been called the closest thing Silicon Valley has to a conscience. Its the technologys ability to bring out the worst in society [chuckles] and the worst in society being the existential threat. Uh, they have relatively few employees. Subscribe, [vlogger] and also come back because Im telling you, yo. [Justin] Im very concerned. [Tristan] You dont know when youre gonna get it or if youre gonna get something, which operates just like the slot machines in Vegas. A lot of people think, you know, Oh, well, Googles just a search box, and Facebooks just a place to see what my friends are doing and see their photos. But what they dont realize is theyre competing for your attention. He doesnt engage. [AI] All right, let Ben know that shes typing so we dont lose him. [Tristan] [sighs] Um I mean, it seems kind of crazy, right? [reporter 4] Theres a question about whether social media is making your child depressed. [Roger] One of the problems with Facebook is that, as a tool of persuasion, it may be the greatest thing ever created. And the Internet is just a new, even more efficient way to do that. And no one really understands what theyre doing in order to achieve that goal. Its the gradual, slight, imperceptible change in your own behavior and perception that is the product. He's played by Skyler Gisondo, who's famous for his roles in Santa Clarita Diet and Booksmart. [Mark Zuckerberg] So, uh, long-term, the solution here is to build more AI tools that find patterns of people using the services that no real person would do. Facebook had been around for about two years, um, and I was hired to come in and figure out what the business model was gonna be for the company. Transcript Joe Biden, then a U.S. [Tristan] What were seeing with COVID is just an extreme version of whats happening across our information ecosystem. [Justin Rosenstein] When you think about how some of these companies work, it starts to make sense. [Alex] My kids dont use social media at all. And thats how Facebook works. Right? [Tristan] Notice that many people in the tech industry dont give these devices to their own children. [interviewer] Youre recommending something to undo what you made. [Roger] Over time, you have the false sense that everyone agrees with you, because everyone in your news feed sounds just like you. And they discovered that they were able to do that. [Tristan] Do we want this system for sale to the highest bidder? Sit down and see if you can get comfy. And such responses are precisely what bring in audiences and revenue. But some scholars say the hype is overblown, at least when looking at . Whats not okay is when theres no regulation, no rules, and no competition, and the companies are acting as sort of de facto governments. AIs not gonna solve these problems. I might have to start blocking her e-mails. Thats what makes the illusion work. [Tristan] We evolved to care about whether other people in our tribe think well of us or not cause it matters. Social media isnt a tool thats just waiting to be used. [Cass] Ben, Im serious. They were just designing to make these algorithms that were really good at recommending the next video to you or really good at getting you to take a photo with a filter on it. Thats the point. [Tristan] Okay. For girls 10-14, it rose 189%. [interviewer] Um, it seems like youre very optimistic. Right? Because Because I think that this scares me to death. They know when people are depressed. Almost like youre stimulating nerve cells on a spider to see what causes its legs to respond. I'm not talking about the presidential debate on Tuesday night this week. [Engagement AI] Dont show him sports updates. [Tim] [sighs] I think, in the in the shortest time horizon civil war. You tax these companies on the data assets that they have. 2021 Scraps from the Loft. Expert testimony from tech whistle-blowers exposes our disturbing predicament: the services Big Tech provides-search engines, networks, instant information, etc.-are merely the candy that lures . 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