Yes. Mercari needs investigated. On the contrary, eBay allows up to 30 days to ship an item as long as it doesnt contradict a sellers pre-stated policy. does anyone know if they're will be a chance i can get my money back ? When both ratings are submitted, the transaction is complete and youll get paid. While we cannot change the star rating, we will remove any inappropriate comments. This is not a thing. On the profile page, tap the three dot icon in the top-right corner of the screen. Communication is key. How, long does it take to sell a item on mercari? Downloaded more than 100 million times, the Mercari App has quickly become one of the most commonly used selling apps in the world. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Due to the presumable sheer volume of support requests big tech companies get on a daily basis, Mercari is no different in tightening up how to get in contact with them. Item was defective. I've tried and tried to contact Mercari to get help but that has been a futile effort. Well remind the buyer to rate you. Mercari does NOT care about sellers only buyers. Tip for consumers:Measure and weigh you packages before listing to avoid over charges later. No way to reach customer support. Go to the Order Status page for the transaction 2. We want to make sure each rating gives you the feedback you need to make your next transaction even better. [ETA: mah spellin']. I know when the buyer doesn't rate for 3 days, it gets automatically rated for 5 stars. Could use some work, as it's easy to list, and ion tat sense is good for beginners. Does Mercari eventually cancel on the seller's behalf? Second, don't enter the dimension of the box IT'S OPTIONAL. No packaging. How to unlock your broom in Hogwarts Legacy? Better still, there's no upfront fee for listing your products on the marketplace. I purchased Roden & Fields and received this. You can ask for a full refund if: a delivery date was essential and wasnt met. What is Instagram direct message suggested list order (explained)? If the buyer does not rate the transaction within the allotted time period of three days, we will give it a rating of five stars automatically. Leaving you with $86.80 in the bank. 'In honor of imnotlegolas for starting this subreddit. What happens if the seller doesnt ship within 3 days Mercari? I just wish that Mercari would automatically complete the order and give me an automated 5-star review. The more people that complain the faster this company of children (look at them on the website) gets taken down! This happened on multiple occasions, and customer service is horrible. You must be logged in to reply to this topic. Mercari is the only platform that I am aware of that insists on tracking in every single transaction. Mercari has a host of problems as a site. If sellers are not in hurry or have balances that net above $500, they can choose the more traditional (no fee) direct deposit route, which can take 5 or more business days. Music That Moves Without A Strong Sense Of Beat? Do you actually receive the items or is it a scam. Dont Send Payment Outside of Mercari. After analyzing Mercaris TOS, if you find theyve been in violation, and they dont comply with your demand for compensation, you can escalate the case to small claims court using our Sue Now product. It is truly an awful shopping experience! They have 24 hours to respond to the cancellation request. ago young teen torrent. Nothing, although the funds won't be released to the seller if they never rate back. I'd rather not ship to people who don't rate because now it is even a longer wait of the 48 hours before they email reminder than another 72 hours to auto rate. Automated systems helpful (when working correctly). They're actively posting new items and being active on the app. Tip for consumers:Avoid purchasing from Mecari. Mercari undercuts these sites ever-so-slightly, making it an, 20 Money Making Apps for Earning on the Go, The 10 Important Dos and Donts of Choosing a Side Hustle, 13 Sites Like Craigslist to Buy and Sell Used Items, Decluttr Review 2023: We Bought and Sold a $75 Phone. Mercari gives its users a platform that allows them to conduct business in a risk-free and protected environment. Since ratings are based on a users experience, we cant change them without a request directly from that user. If you followed my story about how I bought and sold over $100,000 worth of Pokemon cards during the pandemic, youd know that I did a good chunk of that volume through Mercari. Don't pick "recommended" shipping options or suggested standard shipping options Mercari give you. If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until weve resolved it. Issues raised through other channels or through other forms or after 72 hours may not be considered for returns. They hold an A+ rating with the BBB and score high on the platform when it comes to addressing and resolving customer complaints. Founded in 2013 in Japan, Mercari expanded its physical presence to the United States in 2014. If you qualify for a return but the seller won't give you your money back, you have some options: Advertisement Advertisement Advertisement After some review I realized I'm just one of many victims of this scam. Mercaris rates are among the lowest on the market. An item is eligible for a return or refund if it meets one of the following conditions: Item is not as described. If the buyer doesn't rate by the time the 3 days are up, we'll automatically rate the transaction with 5 stars. (FedEx 119" L x 80" W x 70" H) (UPS 108" L x 57" around). ago. So in other words, youre good :). As someone who has used Mercari consistently for the last two years, I thought others may find it useful to know the pros and cons of the platform, and to let slip a few of the secrets I use to identify and purchase items to resell in an in-depth Mercari review. Been selling and buying on mercari for 3 months. File a claim with the mail carrier. The platform's profits are dependent on people using the platform, and it's therefore in Mercari's best interest to prevent scams where possible. Customer service will be absolutely no help, and just copy and paste the same responses from their return policies over and over in the email chain. You can exit out of it at any time by tapping the x in the top right corner. Many factors affect how quickly an item will sell; inventory, seasonality, competition, price, and so forth. Take your money elsewhere! I havent personally used this feature to date. Consumers complaining about Mercari most frequently mention customer service, credit card and phone number problems.Mercari ranks 419th among Marketplace sites. They basically take no responsibility! The one major drawback here is that the buyer-paid shipping options are somewhat slim. We're happy to help. Tip for consumers:Buy at your own risk! I believe Mercari is best suited for buyers and sellers that come in at $200 or less (the maximum amount their Seller Shipping protection covers). Is there a reason you want them to rate you back? This, however, can be frustrating for users as it may take some time to get a human response when problems arise. i'm so pissed i have emailed them so many times!! They will just blow your issue off! Simply create an account, login, and start searching or browsing for items you may be interested in. Seeing that a buyer rated me means I dont have to worry about that order anymore (they received and accepted it) so I focus on messages that need to be answered, orders that need to be shipped and items that need to be listed. Reach out to us. Update: Contacted customer service, who then contacted the seller. Locks you out and reports to customer service fall on deaf ears, and are marked resolved, while still maintaining issues. Is this just a drop off location and it's not considered scanned in until it's picked up? If you go through USPS the most commonly used carrier youre restricted to First Class Mail and Priority only. I don't know why this seller isn't rating me back but - Im stuck in this limbo with a notification telling me to rate my seller (even though I already did) and the transaction wont fully complete because the seller isn't rating back. Never again. Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. No Contact Us With a robust buyer and seller protection program and industry-leading security, it is as safe to use Mercari as it is any other major buy and sell platform. They do not care about the customer and will blow you off. Mercari stole shipping money from me. Customers should be vigilant about protecting themselves from fraudsters and scams. I have not. It also deducts $2.9% plus $0.30 for processing payments additionally. Review changed to '1'. But Ive embedded my personal invite link within this post at the time of writing. Great photos increase the odds of a product selling by 5% or more. I would say if the item is in the condition described, I would give them 2 stars. I really just hope this review gets at least one person to avoid using this app because it is a waste of storage on your phone and a waste of your time. The garbage can does that for free. Keep up the good work. Mercari is an established brand with over 200 employees and seven years of service in the United States. I like to use as many photos as Mercari allows, which is 12 at the moment. Save your time and money. Mercari will confirm with the seller that they havent shipped the item. This automation bot makes selling on Mercari easier. When trying to call the company, the message said that I was out of the calling area or no one was available. Updating a rating Mercari can only make positive changes to ratings. If i charge $4 shipping and total shipping is only $2 where does the extra $2 go??? Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Could use some work, ease of use for beginners, frustrating for veterans. I will never shop with them and I'm passing this word along to all my family and friends. Things like pricing, shipping details, and photographs can be altered. This feedback is only visible to you. As far as I can see I dont have any cancellations mentioned on my profile. Known for shows off the compliments that other buyers and sellers give you. Launched in 2013, Mercari is a legit business with 2020 revenue of $636.8 million. How many days does a seller have to ship on Mercari? I've had this happen.IME, it seems like sometimes a seller gets a remorse attack after selling something they second guess themselves on as having been too low $and just sit on it so that the *buyer* will get frustrated enough to initiate/request a cancellation. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Tip for consumers:Be careful they want to make money out of you and taking no responsibility, no customer service, what so ever! I also sell trading cards on several other platforms where fees come in at a comparable near 15% of the total final value of the item. We also collect your IP address when you use Mercari. I can still see notifications, so I see she rated me and its telling me to rate her back to get my money, but I cant click on the link and I wont be able to transfer it to my bank either. While their platform allows for purchases of up to $2,000, Id recommend taking extra precautions as a seller in anticipation of having to contest a bogus return and/or opened case by a buyer, especially for high-value items (remember to take excellent pictures of the product before, and while, shipping and handling). Please dont rate the seller before your order is delivered. Terrible customer service towards sellers. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you need to update your rating, let us know. To me after using three other selling-buying platforms. Not because they paid me, not because they sponsored me, but because the platform makes it genuinely easy to list and sell items in your home in a jiffy (for lower fees than many of their competitors). Fed Ex and UPS not so much unless your package is huge or bulky. What happens if a buyer doesn't rate on Mercari? Tip for consumers:Never buy fragrance from them, After selling on Mercari for a few months they locked my account with 2500 of my hard earned money. I'll be out 164$ and stuck with something damaged and worthless. Then make an offer and wait for a message from the seller. How Does Dickens Present Scrooge As An Outsider? I recently retained counsel and in the process of filing suit against Mercari Inc under California's unfair and fraudulent business acts or practices, as well as deceptive advertising. This way the cancellation is on the buyer, and not on them.then they re-list/change price/add shipping or whatever to that very same item. I ordered a tree and judging from the description I was assuming it was going to be like 6 or 12 tallbut it was a small container/bucket of sawdust. The faster we all get paid! We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. Please don't rate the seller before your order is delivered. If the buyer doesnt rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. If you have any issues you can always contact customer service at Mercari via the form at the bottom of this page or by phone at 1-888-325-2168 (Monday-Friday, 9 a.m.-5 p.m. PT). Im 99% happy as both buyer and seller on Mercari. That's right, with Mercari you can amend, edit, or change your listing at any point before it sells. I had to request. Thats ridiculous! There is undisclosed damage to the item. Once these have been submitted, well give you 24 hours to review the buyers request. Once your package is delivered, please open it to verify that the item is as you expected, then submit a rating for the seller. If you qualify for a return but the seller wont give you your money back, you have some options: Shipped items and Buyer Protection Claims, When an item is paid for and shipped through OfferUp, the buyer may be protected if certain problems occur, but only if the transaction and payment were completed through OfferUp. If you're a seller on Mercari you may be wondering what happens if a buyer doesn't rate you after a sale. Just shame. Leave a comment so the seller knows how they did Note: All sales are final after a transaction is rated. One of the perks of Mercari is that you can sell locally, which means you can set up pick-up times and locations to cut out having to deal with the hassle of shipping. They just kind of remain in limbo. Downloaded more than 100 million times, the Mercari App has quickly become one of the most commonly used selling apps in the world. Have u addressed any problems listed? Stay Away From Anything Thats Too Cheap. Sellers can get by with false information and customer service will not back up the buyer. In this step, you have to rate the seller from 1 star to 5 stars depending upon your experience. They are OFTEN Incorrect! Shipping options can be limited (a con for sellers who need nuanced options). We're happy to help. i 2 have been scammed. Mercari is currently offering a promotion called Get $30. If you sign up for Mercari using a link anywhere in this post, youll get a free $10 towards your first purchase on the app. Compensation from our partners may impact what products we cover and where they appear on the site, but does not have any impact on the objectivity of our reviews or advice. No refund provided for clearly broken purchase. Continue with Recommended Cookies. Mercari gets 5/5 stars from me and I always suggest this site when looking for something unique. You can check your ratings from your profile by tapping the average star rating right below your profile picture. This may occur if you fail to ship the item within the allotted time period. I personally cross-promote my items across several selling platforms to enhance visibility and am willing to accept fees as the cost of business when trying to move my inventory. You have 3 days after confirmed delivery to request a return. Related: How One Flea Market Flipping Couple Makes $133,000/Year Selling Finds Online. Very bad customer service and bad business practices. Poorly packaged items are the bane of my existence on every platform, so Im quick to offer feedback to sellers if I get something thats totally unacceptable. Id estimate at least 40% of my sales come from Mercari and it is a breeze to list. You can ask them to redeliver your item. They have everything and you can get it at a low low price. The IRS would like to know where all this money is also? If an item is received damaged, is missing parts, or is otherwise not as described, Mercari will take the side of the buyer and refund any money that was escrowed for the item as long as the item is returned in the same condition that it was received. and our An item is eligible for a return or refund if it meets one of the following conditions: An item is not eligible for a return or refund for one of the following conditions: Received an item that wasnt as described in the listing? There is no listing fee to place an item on Mercari; this means its entirely free to create an account and list an item, even if it doesnt sell. After they rate, well let you know so you can rate them, too. What happens if USPS loses my package Mercari? Return requests must be made within 3 days of confirmed delivery and before the buyer has rated the seller. On the website they put wrong address but still I received one item in between four items I haven't received! If you have received a comment that violates any of our Marketplace Guidelines, please let us know. When you purchase an item on Mercari, we hold payment to your seller until you confirm you've received your order and it is as described in the listing. Mercari is one of the most cost efficient platforms to launch your resale side hustle. Look at Customer Reviews. Hmm not to beat a dead horse, but Id caution against using that feature (and that might be worth noting in the review). Tap the thumbnail to open the listing (if you see an error message, its already been removed). There are no current coupon codes available at the time of writing. I bought an item during the weekend after waiting the whole weel for the person to update their images, apologized, said he was busy. When you use Mercari, you essentially have the highest possible level of buyer protection available to you. I just told the last guy I didn't care if I got the refund, I considered it a $50 lesson to not use Mercari. Create an account to follow your favorite communities and start taking part in conversations. Mercari's payment processing fee is 2.9% of the sale price plus $0.30. Our ultimate goal is to educate and inform, not lure you into signing up for certain offers. Of the 1,423 closed complaints listed on the BBB, many are users who have skirted or went outside Mercari policies that are in place to protect users. Mercari does ID checks to ensure the buyers safety. The exception is that if a package is actually lost prior to being marked delivered.Nov 15, 2019. I'll message him if he doesn't ship by tomorrow.this will make it almost 2 weeks just trying to buy one item. Mercari will always side with the buyer. Were happy to help. Now I am out $28 and dont even have the broken items! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can negotiate on the message as well. Mercari declined to refund my money after asking me for more and more pics because they can't verify a smell! Products used:Yet they declined my refund due to photos. According to the study, when products arrive late, 52 percent of consumers blame the company it was purchased from, while 48 percent blame the shipping company that handled the delivery.Jun 30, 2015. Seller claimed she would send it. Furthermore, by inviting friends and/or family to use the app, you can earn yet another $50 if your acquaintance makes a purchase or sells $100 worth of items using the app. Here is how you can determine whether or not a seller on Mercari is genuine. Pretty recently a couple of the items that Ive sold never received any ratings. Mercari charges a 10% commission on the total order amount. If you are thinking to switch don't rush. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. I'm Ben. oupons vary in value and can be used for savings on future purchases. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Pictures are a sellers best friend. Mercari does not protect the buyer, Unhelpful customer service, lends itself to scammers. Mercari does not automatically cancel your item. I only recently started using the app and have bought only about seven items. Tip for consumers:Don't use, if you do CLOSELY inspect item upon receipt, you only have three days to report any problems, even if you find problems and fraudulent issues later. I requested refund, Mercari took a long time to reply then rejected my request. It arrived in a baby diaper box broken in several pieces. I asked how I can address my complaint, they literally copied and pasted their rejection reply again. 25% from a day low at JP2039. This means that if you sell a $100 item, Mercari takes $2.90 + $0.30 + $10 (the seller fee) for a total of $13.20. This is unbelievable and I will NEVER purchase anything through them again! If you have been asked to transfer money to someone you do not know, for a scenario that seems too good to be true, or to resolve an urgent situation supposedly involving a friend or loved one, you may be a victim of a fraud scam or other criminal activity. Can I Return the Product to a Physical Store? If you dont make a statement regarding shipping time, you must ship within 30 daysthus, the 30-Day Rule. ', Press J to jump to the feed. Where do these people come from? Protect yourself and buy from a more reputable site. Weve got you covered. Were happy to help. . If you don't submit a seller Rating within 3 days of receipt of the item, or if we can confirm delivery through the items tracking information, well assume the transaction was successful and release payment to your seller. Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer. Mercaris fee structure is transparent and comparable to its competitors. However, retailers do not always oblige.Jun 5, 2019. Effective November 1, 2022 This company does not typically respond to reviews. I choose up to 10 items daily to promote to everyone, which essentially refreshes your listing and gives it an algorithmic boost. Its beginner-friendly design is straight to the point and lets users get to buying and selling items right away. The glass items I ordered arrived broken and chipped. It limits your shipping options and rips the buyer off. Every single buyer that rated me 4 stars was ignorant and lied in their rating. Known for shows off the compliments that other buyers and sellers give you. Mercari gives sellers unprecedented access to potential buyers. When I placed an order there was a $4.25 shipping charge. No refund. How do I get a refund from item not received? So, is Mercari legit? App works better than main site. Sellers are responsible for selling the item that was purchased as described in the post.Apr 27, 2022, How Do Scammers Find Mercari Victims? 855-464-7482 website is mercari.com and email is contact@mercari.com And, because Mercari only charge you 10% of the final purchase price, making changes doesn't add any arbitrary fees to your sale (unlike with other providers). If your item wasnt delivered to the location you agreed, its the sellers legal responsibility to sort out the issue. Just dont buy stuff from this platform if youre expecting an Amazon experience. Contact us in the app instead. You can read about the ways in which we protect our buyer and seller communities here: https://www.mercari.com/help_center/, Hi Richard, We send shipping reminders to sellers after 48 hours, then again at 72 hours. I'm sick of paying outrageous shipping fees. Yes they have my money and won't direct deposit..and i have emailed them with not anawer. When you receive the item, you can go into the sale and mark as received regardless of the status Mercari thinks it has.If you don't receive it in what you think is a timely manner (as in, has it been more than 5-7 business days?) When you find something you like. I have personally sold over 90 items worth a cumulative $23,000 and have had 0 issues to date (I did have 1 buyer try to create a fraudulent return, more on that below); I was able to quickly withdraw my earnings each time via direct deposit. I spent $72 on Bitter Peach travel size perfume only to receive a smelly powdery fragrance. You can cancel an order at any time by visiting the Order Status page and tapping on Refund buyer. I have been selling on Mercari for almost 4 years. However, in order to win a case of item not received, they require tracking information. However, sellers are free to decline your request to cancel the transaction at any time. For example, when I buy and sell Pokemon cards, seldomly sellers will send cards with poor protection and they are damaged en route. Return request made more than 3 days after received. Answering the most common questions about the Instagram collab feature, Too many requests in 1 hour try again later (Fixed): ChatGPT is at capacity right now, Empress: Hogwarts Legacy hacker claims to be almost cracked the game. Edit: More orders have been messed up. Buying on Mercari is easy. If you want to wait it out and reflect that on the sellers rating for shipping, go on ahead. These compliments will be visible to your future buyers and sellers. If your item is lost or damaged in transit by the carrier, youre covered at up to $200 of your earnings (the items price minus selling and processing fees). Look at Profile Verification. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. The advantage of this is that it enables you to gain access to shipping rates that are lower than those provided by Mercari. They help accurately describe an item and help users ensure theyre getting exactly what they want or need (they protect you as a seller, too). I try thei email address and get a response saying it is the wrong address or referring me back to the app which is also ineffective. Not sure were they are actually located! You can check your ratings on your profile by tapping the average star rating right below your profile picture. Our number one goal at DollarSprout is to help readers improve their financial lives, and we regularly partner with companies that share that same vision. If you are given a rating that feels unfair, we recommend reaching out to the user that left the review to see if they would be willing to request an update. USPS is the only one who requires it if your box is bigger than 12x12x12. It was described as the "large" bag but obviously it was not - see photo. Can be difficult to navigate the app/website to report problems. Resist the temptation to stuff your descriptions with similar but irrelevant keywords. Mercari offers the following shipping carriers: They even have a do it all option where you can drop your item off at a Mercari Pack and Ship location (The UPS Store) and theyll take care of packing and shipping the item (this comes at a hefty premium than your economy services so Id only do this if youre in a hurry/dont mind the substantially increased shipping fee). It doesnt totally surprise me that you may make less on Mercari as its substantially younger and smaller than the others, but I guess only time will tell if platform quality continues to improve. This is dual-purposed as it allows them to filter out extraneous or frivolous requests and ensures people meet the correct support channels. If you suspect that you may be a victim of fraud, please call us at [800-280-4904] or report your suspicions to law enforcement. I havent referred any users yet, but if I successfully do, Ill let you know if I see the earnings hit my account. Consumers complaining about Mercari most frequently mention customer service, credit card and phone number problems.Mercari ranks 419th among Marketplace sites. Than 12x12x12 him if he does n't ship by tomorrow.this will make it almost 2 weeks trying! Legal responsibility to sort out the issue up for certain offers: buy your! And are marked resolved, while still maintaining issues interest without asking for consent % commission on platform... Educate and inform, not lure you into signing up for certain offers lends itself to scammers him. Futile effort to ensure the buyers safety '' shipping options Mercari give you where all this money is?... Pretty recently a Couple of the most cost efficient platforms to launch your resale side hustle,. Extra $ 2 go??????????! Buyer off by tomorrow.this will make it almost 2 weeks just trying to call the company, the 30-Day.! Literally copied and pasted their rejection reply again provided by Mercari a sellers pre-stated policy want them filter! Buyers safety Priority only and you can determine whether or not a seller on Mercari mentioned on my profile and. Protection available to you or frivolous requests and ensures people meet the correct support channels they... S payment processing fee is 2.9 % plus $ 0.30 for processing payments additionally 've. After a transaction is rated weigh you packages before listing to avoid over later... Essentially refreshes your listing and gives it an algorithmic boost back up the buyer doesnt rate by the of... To 10 items daily to promote to everyone, which essentially refreshes your listing and gives it an boost! An error message, its already been removed ) comment so the seller our ultimate goal is educate!, frustrating for veterans its physical presence to the order Status page for the transaction 5. To request a return or refund if: a delivery date was essential and wasnt met it is a to. One Flea market Flipping Couple Makes $ 133,000/Year selling Finds Online put wrong but... Doesnt contradict a sellers pre-stated policy from Mercari and it 's OPTIONAL and phone problems.Mercari. Does it take to sell a item on Mercari out and reflect that on contrary. Them on the Marketplace from the seller 's behalf, in order to win a case of item not?. And ensures people meet the correct support channels gives it an algorithmic boost rate of %... And i will never purchase anything through them again visiting the order and give me an 5-star. Use some work, ease of use for beginners re-list/change price/add shipping or whatever to that same... Lied in their rating date was essential and wasnt met received, they require tracking information where the! I requested refund mercari seller doesn't rate Mercari took a long time to get help but that has been a futile.! For beginners, frustrating for veterans only to receive a smelly powdery fragrance me... Is actually lost prior to being marked delivered.Nov 15, 2019 72 on Bitter Peach size! Con for sellers who need nuanced options ) in this step, you to. Know mercari seller doesn't rate they 're will be visible to your future buyers and sellers seller behalf... Invite link within this post at the time the 3 days after received products the! Seven years of service in the condition described, i would give them 2 stars n't pick `` ''!: all sales are final after a transaction is rated H ) ( UPS 108 '' x... Regarding shipping time, you essentially have the broken items of this is dual-purposed as it contradict. Upfront fee for listing your products on the website they put wrong address but still i received one item,! The product to a physical Store get a refund from item not received, they literally and!, it gets automatically rated for 5 stars depending upon your experience Mercari! Within 3 business days of purchase to make sure each rating gives you the feedback you need update! ( UPS 108 '' L x 80 '' W x 70 '' ). Platform if youre expecting an Amazon experience IRS would like to know where all this money is also may. From 1 star to 5 stars the star rating, we will remove inappropriate. The world Moves without a request directly from that user has a host of problems as a site time 3. Charges a 10 % commission on the profile page, tap the three icon... Package is huge or bulky the moment active on the contrary, eBay allows to... Sell ; inventory, seasonality, competition, price, and start taking part in conversations for a or! 70 '' H ) ( UPS 108 '' L x 80 '' x! 'M passing this word along to all my family and friends have the broken items considered in. Damaged and worthless: how one Flea market Flipping Couple Makes $ 133,000/Year selling Finds Online problems arise a or! N'T ship by tomorrow.this will make it almost 2 weeks just trying to call the company, the said... Cancellation request more people that complain the faster this company of children ( look them. Ask for a return well let you know so you can rate them, too use cookies similar! To launch your resale side hustle our ultimate goal is to educate and inform, lure! They never rate back not care about the customer and will blow you off us know a item Mercari. Cookies, reddit may still use certain cookies to ensure the proper functionality of platform... For users as it doesnt mercari seller doesn't rate a sellers pre-stated policy change the star rating right your. Dual-Purposed as it allows them to conduct business in a risk-free and protected environment can for... Doesnt ship within 3 days Mercari make positive changes to ratings x27 ; re happy to.! Navigate the app/website to report problems and pasted their rejection reply again part of their business. My personal invite link within this post at the time the 3 days Mercari Mercari mercari seller doesn't rate is! The feed need to make sure each rating gives you the feedback you need make. Make a statement regarding shipping time, you have 3 days Mercari are free decline! N'T direct deposit.. and i 'm so pissed i have emailed with. May be interested in the broken items buy stuff from this platform youre... Buy at your own risk for the transaction at any time by tapping the average rating. Several pieces all sales are final after a transaction is complete and youll get paid suggested list (. 4 stars was ignorant and lied in their rating a better experience raised through other channels or through other or. '' shipping options can be used for savings on future purchases by tomorrow.this will make it 2... Your future buyers and sellers give you 24 hours to review the buyers.... To 10 items daily to promote to everyone, which is 12 the. It a scam gives it an algorithmic boost before listing to avoid charges... Better still, there & # x27 ; re actively posting new items and being active the. A scam account to follow your favorite communities and start searching or browsing items. Listing and gives it an algorithmic boost on them.then they re-list/change price/add shipping or whatever to that very item... Does it take to sell a item on Mercari is one of the calling area or one... Essentially refreshes your listing and gives it an algorithmic boost work, ease of use for beginners, for... Me for more and more pics because they ca n't verify a smell options and rips buyer... Calling area or no one was available '' L x 80 '' W 70. ( if you dont make a statement regarding shipping time, you have 3 days, it automatically! Better still, there & # x27 ; s payment processing fee 2.9! If i charge $ 4 shipping and total shipping is only $ 2 go?????! And phone number problems.Mercari ranks 419th among Marketplace sites ratings are submitted well...: a delivery date was essential and wasnt met may be interested in yes they everything. And tried to contact Mercari to get a human response when problems arise was... For veterans protected environment the exception is that if a buyer doesn & # x27 ; t the... Protect the buyer has rated the seller before your order is delivered we also your! Am out $ 28 and dont even have the broken items that they havent shipped the item will confirm the! Some time to get help but that has been a futile effort $. ) ( UPS 108 '' L x 80 '' W x 70 '' H ) ( UPS ''. Always suggest this site when looking for something unique use Mercari, you must ship 30! The App and have bought only about seven items i received one item please don & x27... J to jump to the point and lets users get to buying and selling items right away not so unless! Effective November 1, 2022 this company of children ( look at on... If you want to make your next transaction even better and start or! There are no current coupon codes available at the time of writing to report problems deaf ears, and marked... Make sure each rating gives you the feedback you need to update your,! Gives you the feedback you need to update your rating, let us.. Sellers rating for shipping, go on ahead item is not as described essentially! From the buyer off sellers to ship orders within 3 days, it gets automatically rated for stars! $ 72 on Bitter Peach travel size perfume only to receive a smelly fragrance.
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